Talent.com
Automotive Service Advisor
Automotive Service AdvisorGordon Chevrolet • Garden City, MI, US
Automotive Service Advisor

Automotive Service Advisor

Gordon Chevrolet • Garden City, MI, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

Are you ready for a change but worry that you will leave where you're at and start working at a place that doesn't care about the employees?  Come experience the Gordon Chevrolet Difference!   We truly care about our employees and our customers!

In fact our customers and employees just voted us  Best Auto Dealer Service Department in Metro Detroit 3 years running!

AUTOMOTIVE SERVICE ADVISOR Would you like to be a member of a thriving business that is committed to family, values it's staff, has an inspiring company culture, and is actively involved with the community and local charities?

If so, this opportunity might be for you!

THE POSITION :

  • The service advisor is responsible for scheduling service work, following up with customers, and for selling additional services to customers.

THE WHY :

  • Competitive Compensation Employee Discounts  Benefits (Medical, Dental, Vision, Long term and short term disability insurance, Accident Insurance, Employer paid life insurance, and much more) 401(k) with Employer Match Paid Time Off Holiday Pay Skills & Qualifications : Problem Solving Documentation and Repair Order Entry Solid knowledge of computers and proficient in web navigation Strong written and verbal communication skills Customer focused Ability to overcome objections Positive Attitude Team Player Essential Duties & Responsibilities : Maintain Customer Satisfaction Index (CSI) rating as set by service manager.
  • Greet customers in a timely, friendly and professional manner.
  • Let customers who are waiting know that they will be helped soon.
  • Communicate with customer to determine the nature of their mechanical problem(s).
  • Obtain accurate customer and vehicle data.
  • Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers’ specifications.
  • If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in.
  • Repair orders must be legible.
  • Notify dispatcher of incoming work.
  • Provide estimates for labor and parts.
  • If the cost of service cannot be established during reception, leave open and contact the customer later for approval.
  • Establish each customer’s method of payment.
  • Obtain approval of credit, if necessary.
  • Obtain customer’s signature on repair order; provide customer with a copy.
  • Follow up progress of each repair order during the day.
  • Contact customer by telephone regarding any changes in the estimate of time promised.  Record changes on repair order in the approved manner.
  • Handle telephone inquiries regarding work in process and appointments.
  • Compare final invoice with original repair order.
  • Analyze quality control report to ensure that work is completed as requested to reduce comebacks.
  • Deliver vehicle to customer and answer any questions.
  • Maintain follow up program on additional items found in need of repair.
  • Establish and maintain good working relationships with customers to encourage repeat and referral business.  Ensure that work areas and customer waiting areas are kept clean.
  • Come Join Our Team Today!
  • Powered by JazzHR
    • serp_jobs.job_alerts.create_a_job

    Automotive Service Advisor • Garden City, MI, US

    Job_description.internal_linking.related_jobs
    In-Home HVAC Sales Professional

    In-Home HVAC Sales Professional

    ARS / Rescue Rooter • Lake Orion, MI, US
    serp_jobs.job_card.full_time
    Andy's Statewide Heating & Air Conditioning.Join Andy's Statewide / ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 year...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Route Sales Representative

    Route Sales Representative

    Frito Lay • Trenton, MI, USA
    serp_jobs.job_card.full_time
    Join the Frito Lay team and help us deliver our delicious snacks to our customers.As a Route Sales Representative, you will be responsible for driving a truck to deliver products to various locatio...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative - 50k-60k / Year - Work From Home

    Customer Service Representative - 50k-60k / Year - Work From Home

    Spade Recruiting USA • Monroe city, Michigan
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Pro Customer Service Sales

    Pro Customer Service Sales

    Home Depot (Retail) • Trenton, MI, US
    serp_jobs.job_card.full_time
    The Home Depot Pro Customer Service / Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients.The te...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Circle K • Monroe, MI, US
    serp_jobs.job_card.full_time
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Automotive Service Technician

    Automotive Service Technician

    Joe Lunghamer Chevrolet Inc • Waterford, Michigan, United States
    serp_jobs.job_card.full_time
    Job Summary : The responsibilities of an Automotive Service Technician include diagnosing, maintaining, and repairing customer vehicles. They must have at least four State of Michigan "Motor Vehicle ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Midwest Logistics Systems Dedicated truck driver...

    Midwest Logistics Systems Dedicated truck driver...

    Midwest Logistic Systems • Woodhaven, Michigan, US
    serp_jobs.job_card.full_time
    Midwest Logistics Systems Dedicated truck driver Average pay : $800-$1,000 weekly Home time : Daily Experience : 3 months or greater CDL experience Overview - Have a predictable daily home time w...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Financial Advisor - PNC Wealth Management

    Financial Advisor - PNC Wealth Management

    PNC • White Lake, MI, United States
    serp_jobs.job_card.full_time +1
    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Pepsi Careers in Rockwood, MI

    Pepsi Careers in Rockwood, MI

    Pepsi • Rockwood, MI, USA
    serp_jobs.job_card.full_time
    PepsiCo has openings for production workers, delivery drivers, merchandisers, and sales representatives.Competitive compensation with comprehensive benefits package. Join a global food and beverage ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Automotive Service Technician

    Automotive Service Technician

    Joe Lunghamer Chevrolet • Waterford, MI, United States
    serp_jobs.job_card.full_time
    Job Summary : The responsibilities of an Automotive Service Technician include diagnosing, maintaining, and repairing customer vehicles. They must have at least four State of Michigan "Motor Vehicle ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Home Lending Advisor - Auburn Hills MI

    Senior Home Lending Advisor - Auburn Hills MI

    JPMorgan Chase • Auburn Hills, MI, US
    serp_jobs.job_card.full_time
    Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your cu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Financial Advisor

    Financial Advisor

    MassMutual Great Lakes • Southfield, MI, United States
    serp_jobs.job_card.full_time
    At MassMutual Great Lakes, you don't take a job-you build a business.One where you call the shots, you earn what you're worth, and you create lasting impact. This is a commission-only opportunity de...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Chick-fil-A Employment in Trenton, MI

    Chick-fil-A Employment in Trenton, MI

    Chick-fil-A • Trenton, MI, USA
    serp_jobs.job_card.full_time
    Chick-fil-A restaurants are hiring team members and shift leaders.Competitive wages with Sundays off and scholarship opportunities. Training focused on exceptional customer service and hospitality.J...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Family Dollar • Trenton, MI, USA
    serp_jobs.job_card.full_time
    Join the Family Dollar team as a Customer Service Representative and provide friendly and helpful service to our customers. As a CSR, you will handle transactions, answer customer questions, and ens...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    AutoZone Jobs in Rockwood, MI

    AutoZone Jobs in Rockwood, MI

    AutoZone • Rockwood, MI, USA
    serp_jobs.job_card.full_time
    AutoZone is hiring retail sales, delivery drivers, and parts specialists.Competitive wages with comprehensive benefits and employee discounts. Training provided for automotive parts knowledge and cu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Field Service Engineer

    Field Service Engineer

    Trumpf, Inc. • Plymouth, MI, United States
    serp_jobs.job_card.full_time
    As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team.Our company cultu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Sales Associate

    Sales Associate

    Costco • Monroe, MI, USA
    serp_jobs.job_card.full_time
    At Costco, we are committed to providing the best possible shopping experience for our members.Join our team of dedicated sales professionals and work in a fast-paced, team-oriented environment whe...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Outside Sales Agent – Insurance Products

    Outside Sales Agent – Insurance Products

    Platinum Supplemental Insurance • Monroe, Michigan, United States
    serp_jobs.job_card.full_time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted