Talent.com
General Manager
General ManagerSterling Restaurants • Johns Creek, Georgia, United States, 30097
General Manager

General Manager

Sterling Restaurants • Johns Creek, Georgia, United States, 30097
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

PAY : $65,000 - $75,000 BASED ON EXPERIENCE

LARGE FRANCHISE GROUP WITH GROWTH OPPORTUNITIES

OPPORTUNITY TO BECOME AN OPERATING PARTNER IN 1-2 YEARS - $100K+

NO LATE NIGHTS

SUMMARY

The general manager is responsible for managing the daily operations of our Moe's Southwest Grill. This includes ensuring that all guests are satisfied with their dining experience, overseeing the development and performance of managers, shift leaders and team members. In addition, they are responsible for optimizing profits by utilizing Sterling Systems.

GENERAL

  • Oversee and manage all areas of the restaurant to ensure guest satisfaction and increased profitability.

GUEST SERVICE

  • Ensure 100% guest satisfaction in areas of Quality, Service & Cleanliness. If that goal is not met, respond to guest complaints, taking any and all actions needed to ensure that the dissatisfied guest becomes a regular guest.

    • PERSONNEL

  • Provide direction to team members regarding operational and procedural issues. We do it the Moe's Way!
  • Maintain an accurate and on-going staffing needs plan for your restaurant. Interview prospective employees and ensure the 4 steps of staffing are followed.
  • Develop all team members by providing ongoing feedback. Conduct performance reviews to establish and evaluate performance goals.
  • Create a work environment that is known in the community to be “the place to work”.

    • FOOD SAFETY AND PLANNING

  • Must be ServSafe certified.
  • Must be certified Moe's Manager.
  • Enforce sanitary practices for food handling, general cleanliness and maintenance of exterior, kitchen and dining areas. In doing so, you must maintain a score of 90% or higher for all city / county health inspections and Steritech inspections.
  • Ensure compliance with Moe's / Sterling Operational Standards. In doing so, you must maintain a score of 90% or higher when The Rose Inspection is conducted by Moe's corporate personnel.
  • Maintain a professional image including cleanliness, uniforms and appearance standards.
  • Manage food flow from ordering, receiving, storing and serving to ensure high quality product, proper portioning and low waste.

    • OPERATIONAL RESPONSIBILITIES

  • Ensure that proper security procedures are in place to protect guests, employees and Sterling assets.
  • Ensure a safe guest and working environment to reduce the risk of injury and accidents. Complete all necessary reports in a timely manner in the event that a guest or employee is injured.
  • Effective shift management.
  • When receiving a Moe's Gotta Know or mystery shopper report, investigate any complaints or problems and make a plan to improve operations.

    • FINANCIAL

  • Adhere to Sterling standards to increase sales and minimize costs. Must meet sales, labor hours and food / paper cost goals.
  • Utilize the monthly P&L to analyze areas for profitability improvement. Make an effective plan & implement to increase profitability.
  • Responsibility to ensure that all financial reporting (invoices, personnel, payroll and administrative) are completed accurately, on time and in accordance with Sterling policies and procedures.

    • COMMUNITY INVOLVEMENT

  • Book one spirit night per month according to Sterling policies and procedures.
  • Provide a strong presence in local community by having a high level of community involvement by the restaurant and personnel.

    • QUALIFICATIONS

  • College degree preferred but not required. Previous restaurant experience is a must. A combination of related experience and education will be considered as an alternative.
  • Knowledge of computers (MS Word and Excel)
  • Must possess a valid drivers license.
  • Must be eligible to work in The United States.
  • Must agree to a background check.

    • PERSONAL REQUIREMENTS

  • Self-discipline, strong initiative, leadership ability and outgoing personality.
  • Pleasant, polite manner with a neat, clean appearance
  • An effective motivator.
  • Must be able to handle the pressures of simultaneously coordinating a wide range of activities and team members to ensure 100% guest satisfaction.
  • Must possess good communication skills.
  • Ability to effectively multi-task.
  • Ability to perform effective interviews to determine the experience and qualifications of job applicants.
  • Ability to effectively supervise 15-25 team members to achieve desired goals.

    • WORKING CONDITIONS

  • Weekly work week should be 50 hours. Occasionally a manager's hours will vary to ensure the proper operation of the restaurant.
  • Position requires prolonged standing, bending, stooping, twisting, lifting items and supplies weighing 50 pounds, and repetitive hand and wrist motion.
  • Ability to perform all functions at the restaurant level as well as delivering caterings as needed.
  • Work with hot, cold and hazardous restaurant equipment. Operation of phones, computers and other office equipment.

    • ACCOUNTABILITIES

  • Reports to district manager for his or her area.
  • Completes job responsibilities and performance objectives in a timely and effective manner and in accordance with Sterling policies and procedures.
  • Maintains a harmonious working environment that will maximize team member morale, tenure, productivity and efficiency / effectiveness.
  • Always be a positive representative of Sterling Restaurants to team members and the community.

    • Perform other duties and responsibilities as required or requested.

    PI8671d4d09f67-30511-39181180

    serp_jobs.job_alerts.create_a_job

    General Manager • Johns Creek, Georgia, United States, 30097

    Job_description.internal_linking.related_jobs
    SUPERICA ASSISTANT GENERAL MANAGER – UP TO $85K / yr. + BONUS (Battery Park)

    SUPERICA ASSISTANT GENERAL MANAGER – UP TO $85K / yr. + BONUS (Battery Park)

    Superica Battery • Atlanta, GA, US
    serp_jobs.job_card.full_time
    At Rocket Farm Restaurants, the core philosophy that defines our culture is “We serve the person who is serving the guest. Our culture is not something we act out on the floor of the restaurant.It s...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    PXG - General Manager

    PXG - General Manager

    YAM Worldwide • Atlanta, GA, United States
    serp_jobs.job_card.full_time
    The General Manager manages, directs, and coordinates operations for high-profile mixed-use development in Charlotte, NC. This includes monitoring the operations, financials, and facilities maintena...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    BEETLECAT GENERAL MANAGER – UP TO $120K / yr. + BONUS (Inman Park)

    BEETLECAT GENERAL MANAGER – UP TO $120K / yr. + BONUS (Inman Park)

    BeetleCat • Atlanta, GA, US
    serp_jobs.job_card.full_time
    At Rocket Farm Restaurants, the core philosophy that defines our culture is “We serve the person who is serving the guest. Our culture is not something we act out on the floor of the restaurant.It s...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    General Manager

    General Manager

    Castellucci Hospitality Group • Atlanta, GA, United States
    serp_jobs.job_card.full_time
    Michelin-starred restaurant group seeks a General Manager for our omakase-style, live-fire Steakhouse.The restaurant will have a Chef's counter with 20 seats. The restaurant will also feature a smal...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    General Manager

    General Manager

    Crunch Fitness • Tucker, GA, US
    serp_jobs.job_card.full_time
    Are you a high-performing leader ready to dominate in one of the fastest-growing fitness companies in the industry? At CR Fitness, we're not just opening clubs, we're building a legacy.With 85+ loc...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    General Manager

    General Manager

    Europcar España • Atlanta, GA, United States
    serp_jobs.job_card.full_time
    You may choose to display a cookie banner on the external site.You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirement...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    General Manager, Industrial Property Management

    General Manager, Industrial Property Management

    Jones Lang LaSalle Incorporated • Atlanta, GA, United States
    serp_jobs.job_card.full_time
    General Manager, Industrial Property Management page is loaded## General Manager, Industrial Property Managementremote type : On-sitelocations : Atlanta, GAtime type : Full timeposted on : Post...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Meatcraft General Manager — Lead a Top Team

    Meatcraft General Manager — Lead a Top Team

    Arby's, Inc. • Atlanta, GA, United States
    serp_jobs.job_card.full_time
    A well-known fast food restaurant in Atlanta is seeking a General Manager to lead the restaurant team and ensure performance and training initiatives are achieved. The ideal candidate should have at...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    General Manager

    General Manager

    Richelieu Hardware • Atlanta, Georgia, USA
    serp_jobs.job_card.full_time
    Richelieu is a leading North American distributor importer and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and b...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    General Manager

    General Manager

    Richelieu Hardware Ltd • Atlanta, GA, United States
    serp_jobs.job_card.full_time
    Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    SUPERICA GENERAL MANAGER – UP TO $120K / yr. + BONUS (Inman Park)

    SUPERICA GENERAL MANAGER – UP TO $120K / yr. + BONUS (Inman Park)

    Rocket Farm Restaurants • Atlanta, GA, United States
    serp_jobs.job_card.full_time
    SUPERICA GENERAL MANAGER – UP TO $120K / yr.At Rocket Farm Restaurants, the core philosophy that defines our culture is “We serve the person who is serving the guest. Our culture is not something we a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    General Manager

    General Manager

    Atlanta Staffing • Atlanta, GA, US
    serp_jobs.job_card.full_time
    Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborati...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    THE OPTIMIST GENERAL MANAGER – UP TO $120K / yr. + BONUS (Midtown)

    THE OPTIMIST GENERAL MANAGER – UP TO $120K / yr. + BONUS (Midtown)

    Optimist Atlanta • Atlanta, GA, US
    serp_jobs.job_card.full_time
    At Rocket Farm Restaurants, the core philosophy that defines our culture is “We serve the person who is serving the guest. Our culture is not something we act out on the floor of the restaurant.It s...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    ROCKET FARM RESTAURANTS GENERAL MANAGER – UP TO $120K / yr. + BONUS

    ROCKET FARM RESTAURANTS GENERAL MANAGER – UP TO $120K / yr. + BONUS

    Rocket Farm Restaurants - Atlanta • Atlanta, GA, US
    serp_jobs.job_card.full_time
    At Rocket Farm Restaurants, the core philosophy that defines our culture is “We serve the person who is serving the guest. Our culture is not something we act out on the floor of the restaurant.It s...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    General Manager Heavy Equipment

    General Manager Heavy Equipment

    Kimmel and Associates • Atlanta, GA, United States
    serp_jobs.job_card.full_time
    A leading heavy equipment and machinery dealer serving the residential and commercial construction, heavy construction, road building, aggregate, and mining industries. They are ready to serve any s...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Entrepreneurial General Manager — High-Volume Ops Leader

    Entrepreneurial General Manager — High-Volume Ops Leader

    Europcar • Atlanta, GA, United States
    serp_jobs.job_card.full_time
    A leading mobility services provider is seeking a GM / Station Manager in Atlanta, Georgia.This role requires a proven track record in managing operations, financial acumen, and strong leadership to ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Proprietor (General Manager)

    Proprietor (General Manager)

    Ted's Montana Grill • Atlanta, GA, US
    serp_jobs.job_card.full_time
    The Proprietor, under the leadership of the Director of Operations, is responsible for the overall operation of the restaurant. Core responsibilities include performance, guest satisfaction, increas...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    General Manager

    General Manager

    Oldcastle Inc. • Atlanta, GA, United States
    serp_jobs.job_card.full_time
    Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America.We’re more than just...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted