Field Solutions Engineer

Field Solutions Engineer

General Information

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City

Boston

State / Province

Massachusetts

Country

United States

Department

PROFESSIONAL SERVICES

Date

Thursday, October 30, 2025

Working time

Full-time

Ref#

20036612

Job Level

Specialist

Job Type

Experienced

Job Field

PROFESSIONAL SERVICES

Seniority Level

Mid-Senior Level

Currency

USD - United States - US

Annual Base Salary Minimum

91,800

Annual Base Salary Maximum

183,600

The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and / or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers () , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers () .

Description & Requirements

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About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com .

Field Solutions Engineer (FSE)

The Field Solutions Engineer (FSE) is a client-facing technology generalist who takes a consultative approach to identifying, developing, and delivering solutions. This individual will work closely with account teams and clients to align data center, edge, core, cloud, and security technologies with business objectives, driving tangible value and outcomes.

Key Responsibilities

Partner with Client Executives and extended teams to strategically build and expand assigned territory.

Engage with multiple levels of client contacts-including CIOs, CTOs, IT Directors, Application Managers, and technical administrators-to identify business needs and technical requirements.

Build deep, trusted relationships with clients and serve as the technical owner of those relationships.

Develop strong connections with local technology communities, manufacturers, and Xerox OEM partners to establish credibility and expand market influence.

Translate business challenges into tailored technology solutions that deliver measurable business benefits.

Drive account retention and expand relationships across multiple lines of business in existing accounts.

Effectively present solutions to both technical and non-technical stakeholders, articulating clear business value.

Provide technical leadership to ensure Xerox-recommended enterprise solutions are comprehensive, meet client expectations, and align with business strategies.

Support Client Executives with ROI / TCO models and proposal development using standard frameworks.

Participate in client meetings as a technical subject matter expert.

Manage the full sales cycle for infrastructure solutions, including qualification, forecasting, design, and close.

Achieve and exceed infrastructure solutions sales quota within assigned territory.

Oversee pipeline and opportunity management with a disciplined sales approach.

Deliver an exceptional client experience that reflects Xerox's standards of excellence.

Educate and enable sales teams on infrastructure solutions, product positioning, and value messaging.

Stay current with emerging technologies, market trends, and client adoption patterns to remain a trusted advisor.

Requirements

Passion for technology with strong business acumen.

Highly organized with excellent sales and consultative skills.

Ability to translate complex business challenges into practical technical solutions.

Skilled at simplifying and communicating technical concepts for non-technical audiences.

Strong problem-solving abilities and resourcefulness in complex selling situations.

Proven experience in services sales or service attach.

Broad technical background (10+ years) across, Modern-work; edge, compute, storage, and cloud infrastructure; BC / DR and Security.

Demonstrated success building strong relationships with clients and vendor partners.

Exceptional communication, presentation, and listening skills.

Ability to lead cross-functional teams and manage multiple opportunities simultaneously.

History of delivering consultative solutions with measurable impact.

Experience providing group training or enablement.

Preferred Qualifications

Bachelor's degree in Computer Science, Engineering, or related field.

Experience working in a Value-Added Reseller (VAR) or channel / reseller environment.

Relevant industry certifications (e.g., security, cloud, networking, storage).

Familiarity with IT Operations Management, IT Service Management frameworks, and governance best practices.

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Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military / veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion : People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.