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Phlebotomist Patient Services Representative
Phlebotomist Patient Services RepresentativeGlobal Technical Talent • Dartmouth, MA
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Phlebotomist Patient Services Representative

Phlebotomist Patient Services Representative

Global Technical Talent • Dartmouth, MA
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Job Summary :

The Phlebotomist / Patient Services Representative I (PSR I) represents the organization to patients who visit for diagnostic testing and routine health care needs. The PSR I is responsible for collecting and preparing quality blood specimens , maintaining patient confidence, and providing a professional, safe, and accurate collection experience. This role requires excellent technical skills, attention to detail, and a strong commitment to customer service and confidentiality. Key Responsibilities :

  • Perform specimen collection and processing duties according to clinical and forensic standards.
  • Provide professional and compassionate care, ensuring patient comfort and safety during blood draws.
  • Verify patient identity and sample labeling to ensure accuracy and traceability.
  • Maintain all required documentation and records per laboratory procedures.
  • Promote a safe, clean, and professional work environment.
  • Comply with all health, safety, and quality control regulations, including HIPAA and OSHA guidelines.
  • Manage multiple priorities efficiently in a high-volume environment.
  • Demonstrate superior customer focus and uphold the company’s core values of integrity and excellence.

Required Experience :

  • Minimum months of phlebotomy experience required; + year preferred.
  • Prior customer service experience in healthcare, retail, or service environments preferred.
  • Keyboarding and data entry proficiency required.
  • Education & Certification :

  • High school diploma or equivalent required.
  • Medical Assistant or Paramedic training preferred.
  • Phlebotomy certification required (Massachusetts).
  • Required Skills :

  • Phlebotomy (pediatric, geriatric, and capillary)
  • Specimen Handling & Label Verification
  • Data Entry Accuracy
  • Preferred Skills :

  • Customer Service & Patient Care
  • Healthcare Documentation & Compliance
  • Multi-tasking in Fast-Paced Environments
  • Additional Skills :

  • Organization and Attention to Detail
  • Confidentiality and Professionalism
  • Adaptability and Independence
  • Schedule :

  • Shift : Monday–Friday, : AM – : PM
  • Rotating Saturdays : : AM – : PM
  • Benefits :

  • Medical, Vision, and Dental Insurance Plans
  • k Retirement Fund
  • About the Client : A leading provider of diagnostic information services , leveraging the world’s largest clinical lab database to deliver advanced testing and health insights. The organization serves millions of patients and healthcare providers, committed to improving health outcomes through innovation, inclusion, and excellence. About GTT : GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune companies across healthcare, life sciences, and technology sectors in the and Canada. Job Number : - gttqst gttjobs

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    Service Representative • Dartmouth, MA

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