Account Manager II (Field / Technical Sales Rep)

Field / Technical Sales Representative

Nordson EFD, a global leader in Engineered Fluid Dispensing, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.

As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.

Job Summary

A Field / Technical Sales Representative is responsible for selling a wide range of products for Nordson EFD, throughout the designated region of OH, IL, IN, with specific focus but not limited to Top Customers and increasing our percentage of Top Products in the region. A portion of the candidate's time will be spent attending to various customer segments, within various markets, but specifically on our top focus market segments (Automotive, Life Sciences, Electronics, and Animal Health) through various sales methodologies. This position will be based out of a Field / Home office, ideally located near the center of the territory.

Essential Job Duties and Responsibilities

• Disproportionately servicing Nordson EFD Top Customers
• Increase share of Nordson EFD Top Products sold in the territory
• Increase share of Nordson EFD equipment sold in Focus Target Markets (Automotive, Life Sciences, Electronics, Animal Health)
• Owns the region, understanding the construct and nuances of the region and developing action plans and strategies to grow that region beyond expected economic growth
• Responds to technical and commercial inquiries from customers and prospects in a prompt manner, addressing any customer troubleshooting or training assistance, requests for quotations, equipment recommendations and demonstrations
• Proactively contacts customers in the sales region, supporting past supply of Nordson EFD product and developing new opportunities within each customer location
• Reports on the region, including monthly forecasts, activities, key actions, key accounts and annual sales plans and key initiatives
• Utilizes all available sales tools, including CRM / C4C, sales presentations, demo equipment, Road Shows and Trade Shows.
• Works with diverse groups to ensure customer satisfaction, including Customer Service (CSG), Tech Services, Shipping / Logistics, Engineering, and more
• Works with Marketing to support lead generation, product growth, product strategies and pricing, trade shows, and more, including MarComm and Product Line Managers (PLM)
• Travels throughout assigned territory to meet with regular and prospective customers, focused on becoming each customer's manufacturing partner and fluid dispense expert
• Provides training assistance for new salespeople or new sales training manuals / protocol
• Understands all Nordson entities, their key products, and their key sales offerings. Works to ensure Nordson is successful, no matter how the sales credit is applied
• Other duties as assigned

Education and Experience Requirements

Skills and Abilities

Working Conditions and Physical Demands

Office or Manufacturing environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and / or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Travel Required

Estimated 50%

If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV.

About Nordson EFD

Nordson EFD is a world-leading designer and manufacturer of fluid dispensing systems and single-use fluid packaging. By joining our team today, you will help us bring innovative ideas to life. Nordson EFD is a global team that works to create systems and consumables that improve the fluid dispensing process. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson EFD. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.