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Systems Engineer (MSP)

Systems Engineer (MSP)

Robert HalfMilwaukee, WI, US
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Job Description

Job Description

Position : Systems Engineer (MSP)

Robert Half is seeking an experienced Systems Engineer for our partner in IT Managed Services. This role is responsible for delivering advanced technical services across a range of infrastructure environments. The position supports clients on complex issues and plays an active role in maintaining strong client relationships through reliable system performance and project execution.

This is a Direct / Permanent Hire role. Local travel to client sites is required, with some remote flexibility.

Core Responsibilities :

  • Manage day-to-day administration of client IT environments, including on-prem and cloud-based infrastructure.
  • Develop and maintain data backup strategies and disaster recovery plans in alignment with business continuity goals.
  • Establish and enforce security protocols around user authentication and system auditing.
  • Design and deploy customized infrastructure solutions to meet client-specific technical requirements.
  • Conduct network analysis and support advanced routing, switching, and connectivity needs.
  • Provide guidance and escalation support to service desk and field personnel on technical incidents.
  • Collaborate with account teams to scope and present solutions to stakeholders.
  • Lead implementation of infrastructure and systems projects with minimal supervision.
  • Troubleshoot and resolve high-impact or escalated support issues across client environments.

Required Skills and Experience :

  • MSP experience is highly preferred, but candidates with a broad range of high-level systems / network experience will be considered.
  • Strong background in Windows Server management, including Active Directory and Group Policy.
  • Solid understanding of networking concepts such as IP addressing, routing, VLANs, DNS, DHCP, and wireless configurations.
  • Experience managing security tools and appliances, including firewalls, filtering policies, and log analysis.
  • Familiarity with cloud-based email platforms, including administrative tools for message tracing and spam control.
  • Proficient in virtualization platforms like VMware and Hyper-V, including SAN configuration, high availability, and resource clustering.
  • Skilled in creating and supporting fault-tolerant systems for high uptime environments.
  • Comfortable executing structured updates and patches across operating systems and third-party software.
  • Capable of supporting cross-platform ecosystems and remote access technologies including VPN solutions (IPSec, SSL).
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    System Engineer • Milwaukee, WI, US