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Department Manager 2- Operations Manager

Department Manager 2- Operations Manager

Wayne County GovernmentDetroit, MI, US
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Department Manager 2 - Operations Manager

The Charter County of Wayne is Michigan's largest county. We are home to 34 cities and nine townships. From Rockwood to Livonia, from Sumpter Township to the Grosse Pointes, each community in Wayne County offers residents and businesses a unique blend of opportunity to live, work, play and raise families. Headquartered in Detroit, our largest city and the automotive capital of the world, Wayne County offers a diversified economy and high standards for our residents' quality of life. Our history is rich and we take pride in being one of the most diverse communities that values culture, arts, and world-class amenities. Wayne County provides leadership that ensures the County operates efficiently, effectively, and responsibly. We provide transparently while building a stronger County inclusive of collaborations, innovation, and a clear focus on serving our residents.

The Department Manager 2 manages the Juvenile Detention staff at the Wayne County Detention Facility. The Department Manager 2 is responsible for the day-to-day operations of the facility during business and non-business hours, including holidays and weekends.

Job Tasks :

  • Provide leadership of Juvenile Detention Specialist (JDS) staff.
  • Provide oversight and develops plans for pod management of residential care and youth programming.
  • Provide oversight of Operations Shift Assignment Schedules for JDS Supervisors and Juvenile Detention Specialist staff.
  • Review and approve all log books and all other operational reports reviewed and / or completed by JDS Supervisors.
  • Train and evaluate Juvenile Detention Specialist.
  • Plan, supervise and coordinate day-to-day operations including crisis intervention, confinements, lockdowns, staffing shortages, Temporary Disaster Plans.
  • Supervise and provide direction and training to JDS Supervisors on a day-to-day basis.
  • Effectively communicate to JDF staff, JDS Supervisors, administrators, management team, staff, residents and outside agencies and community groups.
  • Maintain current knowledge and services available to assist and educate staff to rehabilitate juveniles and detention care.
  • Manage building during non-business hours ensuring efficient operation of staff while maintaining safety and security.
  • Conduct departmental investigations, issue disciplinary actions, and develop training and Corrective Action Plans for operations' staff.
  • Provide direct oversight and management of all operations post i.e., Master Control, Intake, Admissions, Classification, Transportation, Key Control, Visitation, Medical, and Identified Specialized Housing Pods.
  • Conduct facility rounds to ensure the facility is secured i.e., functioning cameras, secure doors are closed, juvenile count is accurate, etc.
  • Complete and submit daily shift reports.
  • Transport juvenile residents via County vehicle to and from appointments or due to emergency as needed.
  • Perform other duties as assigned.

Job Qualifications :

Education / Experience :

  • Bachelor's Degree in Human Services, Criminal Justice, Psychology, or related field; AND
  • Five (5) years' experience in a secure correctional setting, or child caring institution; AND
  • Two (2) years supervisory experience; AND
  • A valid State of Michigan Driver's license and an acceptable and safe driving record.
  • Note : Special Conditions :

  • Employees must be cleared to work in a childcaring institution by Child Welfare Licensing / Child Protective Services. Candidates that have lived outside of the state of Michigan must obtain clearance from that State.
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