Sales Operations Business Partner

Overview

HYCU is the fastest-growing leader in the multi-cloud and SaaS data protection as a service industry. By bringing true SaaS-based data backup and recovery to on-premises, cloud-native, and SaaS IT environments, the company provides unrivaled data protection, migration, disaster recovery, and ransomware protection to thousands of companies worldwide. The company's award-winning R-Cloud platform eliminates complexity, risk, and the high cost of legacy-based solutions, providing data protection simplicity to make it the #1 SaaS Data Protection platform. With an industry leading NPS score of 91, HYCU has raised $140M in VC funding to date and is based in Boston, MA. Learn more at www.hycu.com.

About the Role

Our Sales Operations Business Partner will be a strategic and analytical individual contributor who supports the Global Sales Leader and the Sales Leadership team. This role is responsible for driving sales forecasting, territory planning, market and pipeline analytics, and GTM planning to boost sales efficiency and revenue growth. The role also works as a cross-functional partner, collaborating closely with Marketing, Sales Operations, Customer Care, and other revenue teams to ensure smooth execution across the entire revenue process cycle.

This role is hands-on, high-impact, and perfect for someone who thrives in systems, loves solving problems with data, and wants to make a visible impact on revenue growth and operational efficiency of the sales organization. The ideal candidate has a strong knowledge of Salesforce administration & hygiene, Clari, Marketo, DealHub and additional GTM tools.

Location : Boston, MA (Hybrid; 3 days in-office)

Responsibilities

• Lead forecasting, pipeline management, and partner / customer sales projections, ensuring data accuracy and timely insights for the HYCU Group Sales Leader and sales leadership team
• Deliver operational reports (weekly, monthly, quarterly) to monitor performance against KPIs, quotas, and sales targets
• Examine market data, account coverage, and sales performance to spot trends, gaps, and growth opportunities
• Manage territory planning and assignments to ensure balanced coverage and maximize revenue opportunities
• Serve as a trusted advisor to the HYCU Group Sales Leader, providing strategic insights based on data analysis

GTM Planning & Sales Efficiency

Cross-Functional Collaboration

Tools & Systems Support

Qualifications

Benefits

What We Offer :

Come work for one of CRN’s “Cloud 100 Companies for 2025”. At HYCU you’ll have the opportunity to build your career with a “Visionary” B2B SaaS company from Gartner’s Magic Quadrant for Enterprise BackUp. HYCU provides an excellent benefits package including Medical insurance, generous time off, and more. We offer career development programs and an inclusive global culture. All our employees participate in our equity program.

Core Values

Our Core Values : Authenticity, Grit, and Empathy are at the heart of everything we do at HYCU. All of us at HYCU take ownership in shaping and contributing to our culture. We pride ourselves in developing an inclusive and diverse company that supports our employees and customers to do extraordinary things.

The following is how we approach each Core Value :

"We are at our best when we stay true to our Core Values." ~ Simon Taylor, CEO

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