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Director, Community Banking
Director, Community BankingFirst National Bank of Omaha • Nebraska, US
Director, Community Banking

Director, Community Banking

First National Bank of Omaha • Nebraska, US
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At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

Our Modern, Flexible Workplace :

We believe in a Modern, Flexible Workplace, and we are continuously exploring advancements in technology and office environments to make it easier to work from anywhere at any time, allowing for more flexibility in where and how you work. We know that choice and flexibility are important to you. We also recognize that flexible and remote positions can become opportunities for military partners, caregivers, and individuals with disabilities to thrive at our company. We invite you to consider what a Modern, Flexible Workplace can mean for you!It is anticipated that an incumbent in this role will work onsite for three (3) or more days a week and will have a dedicated workspace when working onsite. Work location is subject to change based on business needs.

Summary of the Job :

The Community Banking Relationship Manager (RM) will deliver advice and value for business customers. They will enable business customer growth and retention in line with credit and risk strategies. The Relationship Manager will “bring the bank to the customer” by connecting business customers with appropriate products to include but not limited to, commercial deposit accounts, payment products, treasury services, business planning, and credit accounts.

About This Role :

1. Customer Relationship Management : Help customers be successful by understanding customer needs and matching with FNBO solutions. This will be achieved by alignment with “how we will consistently get the work done” though the Wholesale Banking Group Behaviors;

  • Proper use of Salesforce
  • Proper use of Precision Lender
  • Proper use of IMPAX
  • Collaboration
  • Full adaption to new way of working in nCino
  • Be respectful of other roles and process

2. Business Development Activities :

  • Build a portfolio of business customers by delivering advice and value. Build centers of influence (attorney, accountants, and other needed referral sources).
  • RMs will guide, direct and facilitate solutions across all product specialties of the bank for their business customers.
  • Participate and be involved as an active community member.
  • Identify new business customer opportunities and solutions aligned to match customer needs.
  • Oversee portfolio quality focused on growth and retention in line with credit risk.
  • Facilitate product partners and support teams based on customer needs.
  • Negotiate terms and options with customer.
  • Qualify and document opportunities.
  • Set expectations with customer regarding timeline and product document requirements.
  • Leverage technology and tools consistently for data quality.
  • Use sales and prospecting tools and processes, effectively.
  • 3. Cross Functional Working Relationships : Partner with others across the diverse footprint of the enterprise to optimize referral opportunities to meet the needs of the business customer.

  • Collaborate with partners across the enterprise to fully optimize meeting the needs of the business customer to accelerate income and growth.
  • 4. Compliance : Understand and comply with bank policy, laws, regulations, and the bank's BSA / AML Program, as applicable to your job duties.

  • Complete compliance training and adhere to internal procedures and controls, as required.
  • Report any known violations of compliance policy, laws, or regulations.
  • Report any suspicious customer and / or account activity.
  • 5. Professionalism / Attendance : Exhibit professional behavior and promote positive working relationships. Maintain regular and predictable attendance.

    The Ideal Candidate for This Role :

  • Knowledge, Skills, Education and Experience : Bachelor’s Degree5+ years of successful commercial lending relationship management experience.Ability to build and grow a diverse portfolio of business products with professionally managed businesses.Customer-focused thinkerStrong customer and people relationship skillsProficient credit analysis knowledge and skillsProven experience prioritizing and handling multiple customer relationships at the same time.
  • This role document is reflective of role at a point in time and will continue to evolve and be updated as needed
  • Compensation :

    Compensation range (base pay) : $103,375.00-$175,738.00

    Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and / or skill level.

    Benefits Overview :

    We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs :

    Medical, Dental, Vision Insurance

    401k, With Matching Contributions

    Time Off Programs

    Health Savings Account (HSA) / Dependent Care

    Employee Banking

    Growth Opportunities

    Tuition Assistance

    Short-Term / Long-Term Disability Insurance

    Learn more about FNBO benefits here : .

    For additional information regarding compensation and benefits, e-mail FNBO at . To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.

    Job number : R-20240694

    Equity, Diversity, & Inclusion :

    FNBO is committed to belonging, inclusion, diversity and equity. We are committed to intentionally and proactively creating pathways to success for historically underrepresented populations. To accomplish this, we foster a culture of belonging and inclusion so that every employee is valued, and has opportunity and the ability to make an impact. FNBO strives to reflect the diversity of the communities we serve in the makeup of our workforce.

    See the full FNBO Equity, Diversity, & Inclusion Statement here

    All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

    Click here to download 'EEO is The Law' Self-Print Poster

    Click here to download 'EEO is The Law' Supplement for Federal Contractors

    Click here to download 'EEO is The Law' GINA Supplement

    Application Deadline :

    All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.

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