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Sales Support Specialist
Sales Support SpecialistNS IT Solutions • Middlesex County, Massachusetts, USA
Sales Support Specialist

Sales Support Specialist

NS IT Solutions • Middlesex County, Massachusetts, USA
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Job Title : Sales Support Specialist

Location : Littleton MA (Onsite)

Job Summary :

Key Responsibilities :

  • Answer incoming sales calls address customer inquiries provide product information and process orders
  • Accurately enter and maintain data in CRM and order management systems
  • Process customer orders from initiation to fulfillment ensuring accuracy and timely delivery
  • Make outbound sales calls to potential and existing customers to promote products and services
  • Collaborate with the sales team to follow up on leads and close sales
  • Provide exceptional customer service by resolving issues and answering questions promptly
  • Prepare reports and updates on sales activities and customer interactions
  • Support administrative tasks and assist other departments as needed
  • Stay informed about products promotions and market trends to better assist customers

MUST HAVES :

  • At least 2 years experience in a sales or sales support role
  • Strong verbal and written communication skills
  • Proficient in Microsoft Office Suite (Word Excel Outlook Teams) and CRM software
  • Benefits :

  • 401(k) matching
  • Health insurance
  • Disability insurance
  • Employee discount
  • Employee Net-growth Profit Sharing Program
  • Paid Holidays Paid Vacation Sick Pay
  • Required Skills : salessales support

    Key Skills

    Data Entry,Customer Service,Account Executives,Email,Product Knowledge,Account Management,Communication,CRM,Salesforce,Phone Calls,RFP,Sales Goals,Powerpoint,Technical Support,Sales Support

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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    Sales Support Specialist • Middlesex County, Massachusetts, USA

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