Job Title : Sales Support Specialist
Location : Littleton MA (Onsite)
Job Summary :
Key Responsibilities :
- Answer incoming sales calls address customer inquiries provide product information and process orders
- Accurately enter and maintain data in CRM and order management systems
- Process customer orders from initiation to fulfillment ensuring accuracy and timely delivery
- Make outbound sales calls to potential and existing customers to promote products and services
- Collaborate with the sales team to follow up on leads and close sales
- Provide exceptional customer service by resolving issues and answering questions promptly
- Prepare reports and updates on sales activities and customer interactions
- Support administrative tasks and assist other departments as needed
- Stay informed about products promotions and market trends to better assist customers
MUST HAVES :
At least 2 years experience in a sales or sales support roleStrong verbal and written communication skillsProficient in Microsoft Office Suite (Word Excel Outlook Teams) and CRM softwareBenefits :
401(k) matchingHealth insuranceDisability insuranceEmployee discountEmployee Net-growth Profit Sharing ProgramPaid Holidays Paid Vacation Sick PayRequired Skills : salessales support
Key Skills
Data Entry,Customer Service,Account Executives,Email,Product Knowledge,Account Management,Communication,CRM,Salesforce,Phone Calls,RFP,Sales Goals,Powerpoint,Technical Support,Sales Support
Employment Type : Full Time
Experience : years
Vacancy : 1