Multi-Unit Manager

Multi-Unit Managers are responsible for managing and leading a network of locations inclusive of building a respectful and positive culture. They ensure each location and the network exceeds all sales, service, and profitability goals. They lead the resourcing and development of people and ensure that the Brand and our business are represented according to our vision and values.

Responsibilities Include

Team Environment

• Create succession plans then execute them to ensure people stability
• Manage employee files in compliance with all requirements
• Communicate accurately and effectively in all directions using various mediums
• Create a culture of accountability, respect, and drive for results
• Execute organizational training and talent development plans

Operational Excellence

Meet Overall Satisfaction scores and lead a guest first culture in network

Ensure training is effective and all Brand and local standards are met

Manage network labor to budget ensuring service and sales goals are met

Manage network food costs to budget meeting service and sales goals

Ensure network meets minimum expectations on all assessments and lead the completion of plans to close all gaps in a timely manner

Profitability

Ensure restaurants manage costs to budget also meeting all standards

Ensure each restaurant manages cash and banking procedures to standard

Accountable for successful implementation of promotions and new products

Skills / Qualifications :

Fluent reading and writing in English

Competent with Windows and Office

Profit and Loss management

Valid Driver’s License and ability to travel to multiple locations daily

5 years restaurant management experience

3 years multi-unit management experience

Food Safety Certification

Competencies :

Guest Focus

Passion for Results

Conflict Management

Building Effective Teams

Interpersonal Relationships and Influence

Problem Solving and Decision Making

Compensation and Benefits :

Competitive pay

Flexible schedules

Bonus and development opportunity

Full time employees are eligible for :  Paid time off, Short-term disability, Health, Dental, Vision, and Life Insurance, 401k with employer contribution