Account Director

Account Director

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves :

The Account Director is accountable for developing and implementing an account plan which will delight our clients and ensure a healthy long term relationship. The Account Director anticipates client needs and delivers to outperform on the key performance indicators within the contract and builds financial plans while striving to exceed revenue and profitability. The Account Director creates and manages high performing teams which not only delivers operational excellence but keeps employees engaged and thriving, and in conjunction with the Director Managing Director for the account, understands the firm's strategy and goals and can translate those into the business opportunities.

What your day-to-day will look like :

Delivery of Client Satisfaction

• Executes the vision and strategy of the account plan ensuring the client objectives and interests are met
• Ensure service delivery is with high quality and exceeds the clients' expectations
• Develops, manages and implements Voice of the Customer (VOC) to regularly gain input and direction from clients ensuring alignment
• Respond to any client issues in an expedient and professional demeanor

Builds and Manages High Performing Teams

Achieve Financial Results

Contributes to the Growth of the Company

Required Qualifications :

Client Focus

Results driven

Natural Coach

Solutions Oriented

Industry Knowledgeable

Preferred Qualifications :

Success Measures

Estimated total compensation for this position :

245,000.00 265,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location : On-site Roseville, CA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include :