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Call Center Representative

Call Center Representative

Hamilton ConnectionsEast Haven, CT, US
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Hamilton Connections is hiring for Call Center Representatives in East Haven, CT!

Pay and Schedule :

  • Hours : 35+ hours
  • Employees are scheduled between 7 : 30am and 5pm (could go slightly later)
  • Monday through Saturday (Usually every other Saturday)
  • Pay : $17

Essential Job Functions :

  • Ensure high levels of customer satisfaction
  • Assess customers’ needs and provide assistance and information on product features
  • Remain knowledgeable on products offered and discuss available options
  • Multi-task, while being attentive to customers and remaining flexible to the needs of the business
  • Meet and team-up with co-workers to ensure proper customer service

    • Job Qualifications :

  • Exceptional relationship-building skills
  • Proficiency in computer navigation, multi-tasking and working with several software programs at the same time
  • Basic math such as addition, subtraction, multiplication, and division Requirements :
  • High School Diploma or GED
  • Basic understanding of sales principles and customer service practices
  • Solid communication and interpersonal skills
  • Experience with high volume calls
  • Proficiency in Excel, MS Word, MS PowerPoint
  • Ability to maintain a presentable and professional appearance
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    Call Center Representative • East Haven, CT, US