Senior Property ManagerGJL Partners • Palo Alto, CA, US
Senior Property Manager
GJL Partners • Palo Alto, CA, US
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job_description.job_card.job_descriptionServe as the primary liaison for tenants, delivering exceptional customer service. Respond promptly to tenant requests and ensure service levels meet contractual and operational expectations. Lead tenant improvement (TI) processes, move-ins, and move-outs. Prepare and manage annual operating and capital budgets. Execute accurate CAM reconciliations and conduct monthly variance analysis. Review, code, and approve invoices and vendor payments. Track and report building performance and expenses to ownership. Source, negotiate, and manage service contracts for MEP systems, landscaping, janitorial, access control, HVAC, etc. Conduct vendor performance audits to ensure service quality and cost efficiency. Oversee onsite engineering and administrative staff; provide training, feedback, and performance management. Foster a collaborative, high-accountability culture focused on reliability and tenant service. Ensure completion of safety programs, inspections, and compliance documentation. Manage emergency preparedness plans and coordinate drills. Respond to after-hours building emergencies as needed (rotational or limited). 7+ years of commercial property management experience, preferably with R&D, lab, tech, or Class A office assets. Expert-level understanding of CAM (Common Area Maintenance) reconciliations, budgeting, and financial reporting. Strong understanding of building systems : HVAC, mechanical, electrical, plumbing, emergency systems. Proven experience managing vendors, contractors, engineering teams, and service partners. Excellent communication, organizational, and leadership skills. Proficiency with Yardi, MRI, or similar real estate management software. California real estate license preferred (or ability to obtain). Base salary up to $165,000 Annual performance bonus 401(k) match Comprehensive health, dental, and vision benefits Food / meal expense allowance Generous PTO + paid holidays Hybrid schedule (onsite 4 days / week) Professional development and career growth opportunities
Job Description
Senior Property Manager – R&D Facility (Palo Alto, CA)
Compensation : Up to $165,000 base salary + Annual Bonus + 401(k) Match + Excellent Benefits + Food / Meal Allowance + Hybrid Schedule
Location : Palo Alto, CA
Schedule : Hybrid (4 days onsite)
About the Role
We are seeking an experienced Senior Property Manager to oversee the full operations of a Class A R&D / Office facility in Palo Alto. This role is ideal for a strategic, hands-on leader who excels at tenant relations, complex building operations, CAM reconciliations, financial performance, and vendor / contractor oversight.
The Senior Property Manager will function as the primary point of contact for ownership, tenants, and service partners and will ensure the asset operates at the highest standards of efficiency, safety, and tenant satisfaction.
Key Responsibilities
Property Operations & Oversight
- Manage daily operations of a high-performance R&D building, including engineering, maintenance, janitorial, security, and specialty vendors.
- Ensure compliance with all local, state, and federal building regulations.
- Oversee preventive maintenance programs and capital improvement projects.
- Maintain a best-in-class standard for safety, cleanliness, and building performance.
Tenant & Client Relations
Financial Management
Vendor & Contract Management
Leadership & Team Management
Risk Management & Compliance
Qualifications
Compensation & Benefits
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Senior Property Manager • Palo Alto, CA, US
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