UPS Field Service Engineer - Ohio

TPS TalentColumbus, OH, US

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UPS Field Service Engineer

At TPS Talent, we connect skilled professionals with opportunity-driven careers across Telecom, IT, Engineering, Construction, and Hospitality. Whether you're seeking a direct hire role, contract-to-hire, or project-based work, we're here to align your experience and goals with the right companies and make the process seamless.

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Title : UPS Field Service Engineer Direct Hire Location : With 1.5 hr travel time to Colombus or Cincinnati, Ohio

Field Job Details

Majority Local Travel : Primarily within the local area with occasional overnight stays nationwide based on business needs.
Reimbursements : Mileage reimbursement, car allowance, and cell phone allowance provided. Tools provided by company. Any overnight travel is reimbursed.

Health Benefits

Medical - United Healthcare Dental Vision Flex-Spending Account Benefit card to be provided to employees for prescription drug purchases. Life Insurance & ADD Short Term Disability Long Term Disability 10 company paid holidays plus 2 personal days 401k - 3% company match

Job Description

The UPS Field Service Engineer applies diversified knowledge of the power electronics industry to complete start-up, testing, troubleshooting, operations and maintenance work of UPS and related critical power equipment. The SFSE will be home based and dispatched to customer sites as required.

Specific Duties

Responsible for commissioning, maintaining and providing emergency support on power electronics at customers' sites within the regional coverage area

Performs commissioning-focused design reviews, prepares commissioning test procedures and reports, coordinates and oversees on-site testing

Involved in preventive maintenance, emergency response, equipment start-up and / or field modifications

Attends periodic training at the company's headquarters on various OEM units and Standard Operating Procedures (SOPs) which includes testing equipment and / or rebuilding older systems

Troubleshoots issues with the technical-support group related to maintenance or operation of equipment

Participates in the development of Methods of Procedures (MOPs) and be expected to consult with supervisor(s) concerning unusual problems and developments.

Job Requirements

Preferably 3-5+ years experience in the critical power industry and ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU's, STS, etc.

Utilizes hand tools and test equipment to perform work

Requires excellent verbal, written communication skills & customer relation skills

Must be able to provide high level of quality customer service

Must be able to complete Field Service Reports in a timely manner

Requires knowledge of equipment manufacturer's specifications

Ability to work independently and exhibit resourcefulness

Must be able to perform repeated bending & lifting of up to 100 lbs. during certain procedures

Must be able to provide necessary pro-active recommendations to clients

Candidate must be willing to work nights & weekends when necessary

Knowledge of general computer hardware & software applications

Previous 3rd Party UPS experience a plus

UPS OEM factory training or experience in Liebert / Emerson / Vertiv, APC / MGE / Schneider, or Eaton / Powerware, a MUST

Technical degree a plus

Previous military experience and training a plus

Educational Background

Technical graduate of a two-year accredited technical school in an engineering / technical field

OR Three to five years of technician experience in related power electronics field or industry

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Field Service Engineer • Columbus, OH, US