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Datacenter Technician (Twinsburg)
Datacenter Technician (Twinsburg)eJAmerica • Twinsburg, OH, US
Datacenter Technician (Twinsburg)

Datacenter Technician (Twinsburg)

eJAmerica • Twinsburg, OH, US
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Datacenter Operations Technician Join Our Dynamic Tech Team!

Are you someone who enjoys working hands-on with servers, cables, and network gear in a fast-paced environment? We are looking for a Datacenter Operations Technician with solid experience to join our 24x7 infrastructure operations team. You will play a key role in keeping our Datacenter humming smoothlyfrom racking and cabling to troubleshooting and vendor coordination.

This role is for someone who has prior hands-on experience in an Enterprise Datacenter environment and enjoys being on the front lines of technology operations.

What You'll Be Doing

Day-to-Day Operations

  • Install and set up of servers, switches, routers, and other hardware devices.
  • Perform cable patching and labelling activities as per the Datacenter standards.
  • Keep detailed records of tasks in the ticketing system and inventory system.
  • Configure basic network interfaces (e.g., KVM, DRAC / ILO).

Troubleshooting & Support

  • Resolve network-related issues and perform cable swaps (Ethernet / Fiber).
  • Check device power and LED alarm indicators and perform troubleshooting activities.
  • Troubleshooting of copper and fiber optic cabling infrastructure.
  • Execute reboots and perform initial diagnostics as per the defined process / procedures.
  • Support incident and problem management as part of a global 24x7 support team.

    • Racking, Inventory & Vendor Handling

  • Rack / de-rack hardware and handle decommissioning tasks.
  • Maintain accurate inventory of cables (MM, SM, copper).
  • Escort and coordinate with external vendors as needed.

    • What You Bring

  • 2+ years of hands-on experience in enterprise Datacenter operations or support role.
  • Working knowledge of servers, switches, routers, and structured cabling.
  • Strong troubleshooting and problem-solving skills.
  • Effective communication skills and ability to work effectively with internal teams and external vendors.
  • Comfortable working in night and rotational shifts.
  • Certifications (e.g., CompTIA, Cisco, or other IT infrastructure) are a plus.

    • Why Join Us?

  • Be part of a collaborative and supportive tech team.
  • Exposure to enterprise-level infrastructure and global operations.
  • Opportunities to grow into lead roles or cross-train in advanced areas like network architecture.

    • Location : [Twinsburg, OH]

    Schedule : 24x7 Shifts

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    Datacenter Technician • Twinsburg, OH, US

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