Datacenter Operations Technician Join Our Dynamic Tech Team!
Are you someone who enjoys working hands-on with servers, cables, and network gear in a fast-paced environment? We are looking for a Datacenter Operations Technician with solid experience to join our 24x7 infrastructure operations team. You will play a key role in keeping our Datacenter humming smoothlyfrom racking and cabling to troubleshooting and vendor coordination.
This role is for someone who has prior hands-on experience in an Enterprise Datacenter environment and enjoys being on the front lines of technology operations.
What You'll Be Doing
Day-to-Day Operations
- Install and set up of servers, switches, routers, and other hardware devices.
- Perform cable patching and labelling activities as per the Datacenter standards.
- Keep detailed records of tasks in the ticketing system and inventory system.
- Configure basic network interfaces (e.g., KVM, DRAC / ILO).
Troubleshooting & Support
Resolve network-related issues and perform cable swaps (Ethernet / Fiber).Check device power and LED alarm indicators and perform troubleshooting activities.Troubleshooting of copper and fiber optic cabling infrastructure.Execute reboots and perform initial diagnostics as per the defined process / procedures.Support incident and problem management as part of a global 24x7 support team.Racking, Inventory & Vendor Handling
Rack / de-rack hardware and handle decommissioning tasks.Maintain accurate inventory of cables (MM, SM, copper).Escort and coordinate with external vendors as needed.What You Bring
2+ years of hands-on experience in enterprise Datacenter operations or support role.Working knowledge of servers, switches, routers, and structured cabling.Strong troubleshooting and problem-solving skills.Effective communication skills and ability to work effectively with internal teams and external vendors.Comfortable working in night and rotational shifts.Certifications (e.g., CompTIA, Cisco, or other IT infrastructure) are a plus.Why Join Us?
Be part of a collaborative and supportive tech team.Exposure to enterprise-level infrastructure and global operations.Opportunities to grow into lead roles or cross-train in advanced areas like network architecture.Location : [Twinsburg, OH]
Schedule : 24x7 Shifts