Front Office Assistant, Oconee Heart and Vascular

Front Office Assistant

This position is located in Athens at the main location of Oconee Heart & Vascular Center and is one of the first points of contact for our patients and visitors so excellent customer service skills are required. The front office assistant is responsible for greeting and assisting patients and visitors, scheduling patient appointments securing accurate demographics and insurance information, insurance verifications and authorizations, checking patient in and out, collecting copays and previous balance collections, answering calls and assisting or routing the caller to the appropriate person, maintaining provider schedules and providing the patient with information needed and check-out. Must be familiar with insurance rules and billing practices in order to assist patients with questions.

Requirements :

• High school graduate or GED equivalent required
• Minimum of 1 year front office and / or medical records experience in physician office or similar setting required
• Must be able to use a computer and be familiar with Medical Office programs including EMR systems

Our Commitment :

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.