Front End Manager

AlbertsonsBillings, MT, United States

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Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

PURPOSE :

Ensures that all customers receive fast, friendly, accurate checkout service by passionately implementing the spirit of customer first, second to none. Manages and schedules duties of Front-End Clerks, Courtesy Clerks, Customer Service Clerks, Head Clerks, Bookkeepers and all other Front-End Management. Oversees the completion of daily cash, balancing, reconciliation, and payroll reports, while supporting store sales and overall operating plan

Main responsibilities :

Champions Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relations positively, including resolving complaints.
Provides fast, friendly, courteous, and excellent customer service , handles customer relations, performs checking duties and supervisor functions on cash registers, and engages in suggestive selling.
Directs and supervises front end activities , including monitoring customer traffic, coordinating front end and service programs, ensuring cleanliness and safety, and ordering supplies.
Handles and is accountable for cash flow and controls , including safe transactions, cash register tills, approving checks, rain checks, refunds, and monitoring money handling procedures.
Assists with interviewing and hiring front end and courtesy clerks , trains front end management and clerks, supervises employees, and makes recommendations for employment status changes and discipline.
Responsible for achievement of budget goals for labor, cash variation, check expense, and supplies.
Responsible for compliance with company policies, procedures, and applications in the Front End.

We are looking for candidates who possess the following :

Strong communication, leadership, team building, and interpersonal skills and the ability to maintain composure under pressure.

Ability to deal with the public and project a positive image .

Ability to operate and troubleshoot PCs and check stand equipment such as printers, scales, public announcement equipment, scanners, and cash registers.

Knowledge of interviewing techniques, basic employment law, computer software , and the analytical ability to handle administrative details such as planning and scheduling.

Ability to supervise, analyze, and gather facts for recommending disciplinary action and making hiring decisions.

We also provide a variety of benefits including :

Competitive wages paid weekly

Associate discounts

Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)

Time off (vacation, holidays, sick pay). For eligibility requirements please visit

Leaders invested in your training, career growth and development

An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video :

A copy of the full job description can be made available to you.

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Front End Manager • Billings, MT, United States