Job Description
Job Description
Founded in 1934, Griffin Fluid Management is an industry leader in dewatering and groundwater control and fluid management, specialized pump rental, pipeline hydro testing, water treatment, and temporary pumping solutions. Renowned for our expertise, we cater to large civil, infrastructure, industrial, power, and commercial construction projects. Griffin excels in providing distinctive design, engineering, permitting, and system installation services, complemented by an extensive fleet of specialized pumps and equipment.
We are guided by an unwavering commitment to our core values and through a culture of continual process improvement, leading to our profitable growth. We recognize that our past and future success heavily relies on the efforts of our empowered, knowledgeable, experienced, dedicated, and valued employees. We constantly strive to build lasting relationships with our clients and stakeholders through integrity, respect, and performance, providing a solid foundation for all our projects.
Job Overview
Supports the overall business administration and rental efforts with a focus on incoming calls, rental contract generation and rental equipment maintenance.
Key Responsibilities
- Monitors rental equipment to maximize utilization in cooperation with branch management
- Responsible start and stop dates on all rental contracts
- Maintains equipment hours within ERP
- Coordinates equipment availability and status
- Maintains utilization spreadsheet to report accurate equipment availability
- Communicates with Service Department daily regarding equipment availability and repair status
- Generates repair orders and communicates with customers on repair bills
Oversees purchase orders for sub-rentals and freight
Coordinates and tracks rental drivers for deliveries and pickups of equipment while maintaining an accurate rental logCreates and manages rental agreements to completionObtains current certificates of insurance from customersMaintains current insurance for all customers and files accordinglyArranges service maintenance for rental equipment.Reviews all reports related to rental contracts in coordination with the branch managerWorks in partnership with service and sales departments for any post rental chargesResponsible for adding rental item codes to ERPTransfer small equipment from Sales to Rental fleetAssisting AP with any discrepancies they may find in the sub-rental invoicesOversees the proper receiving of RPO / CVO fleet in ERP systemWorks with the Fleet Manager gathering information and answering questions regarding equipment availability and specificationsCommunicates with other locations on branch-to-branch equipment moves and trackingAssists with creating rental reports for customers as requestedPerforms other related duties as assigned by managementMaintains and reviews all paperwork on deliveries and shipmentsInitiates repair orders on all returned rental equipmentDocument any damaged equipment as advised by service teamAssists with parts inventory management as needed by service teamPurchases and receives parts on behalf of the service teamKeeps records of all branch level test certificationsAny other duties assigned that contribute to the overall team effortRequirements
High School Diploma or Equivalent requiredPrevious experience in a sales or customer service environmentAbility to build rapport with staff and customersProfessional phone demeanorStrong written / oral communication skillsAbility to self-organize and work independentlyIntermediate computer skills required (Microsoft Word, Excel, data entry)Physical Demands
Ability to occasionally push / pull up to 50lbsAdequate hearing and vision abilitiesAbility to tolerate prolonged sitting and / or standingBenefits
Competitive compensation packageHealth, dental, and vision insuranceHealth Savings Account (HSA)Short- & Long-Term Disability Insurance401k with company matchPaid Time Off & Company HolidaysAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability or veteran status.