Quality Systems Document Control Specialist

Quality Systems Document Control Specialist

The Quality Systems Document Control Specialist is based on-site at our Curtiss-Wright Defense Solutions Newtown, PA site will be responsible for administration and management of the AS9100 certified quality system processes. Under the direction of the Sr. Quality Manager, the Quality Systems Document Control Specialist is responsible for managing the elements of the Quality Systems including but not limited to : Document Control, Change Controls, Quality Events, Deviations, Corrective and Preventative actions, and Internal audit planning. This individual works closely with cross-functional teams at the site and abroad. This individual will routinely report on quality system and business process performance; proactively identifying, providing guidance and implementing process and system improvements to resolve complex issues in a timely manner.

This position will also assist with general Quality Systems functions such as product certification, document control, internal auditing, specification review, and others on an as-needed basis.

LOCATION : Newtown, PA

We Take Care of Our People

Paid Time Off I 401K with Employer Match and Profit Sharing I Health and Wellness Benefits I Learning and Development Opportunities I Referral Program I Competitive Pay I Recognition I Employee Stock Purchase Plan () I Inclusive & Supportive Culture ()

YOUR CHALLENGE

50% Quality Systems

Supports the site various quality system certifications AS9100, ANSI / ESD, FAA etc.

Creates, maintains internal / external audit schedules

Performs or leads audit teams, preparing audit plans, reporting findings, and driving continuous improvement within the organization.

Analyze audit results, identify non-conformances, and work with department heads to develop effective corrective action plans.

Provides training and guidance to the organization on quality management system requirements and best practices.

Stays current with industry trends, regulatory changes, and best practices in quality management and auditing.

Supports the Quality Systems Manager in maintaining the integrity of the QMS and promoting a culture of continuous improvements

Drives the RCCA process through the organization, including implementation / improvement to tools, training, and metrics.

Manages the assigned Program Customer Quality process, ensuring quick response and effective corrective actions on customer raised SCARS, audit findings and feedback obtained through the Customer Service Index (CSI) process.

Interacts as needed with Program Managers, Supply Chain, Operations, Contracts and other Engineering disciplines to ensure compliance with Quality requirements and supports RCCA's to resolve Customer and Product Line nonconformances as required.

Coordinates corrective actions to address nonconformances identified during internal / customer audits.

40% : Document Control

Administers and maintains the Master Control electronic Document Management System, ensuring documentation integrity, accessibility, and compliance with regulatory requirements.

Oversees the creation, review, approval, and distribution of controlled documents, including policies, procedures, work instructions, and quality manuals.

Performs overall document control of engineering design submittals and process reviews.

Ensures timely updates to documentation in response to regulatory changes, internal audits, or process improvements

Identifies and implements improvements to documentation systems and workflows to enhance efficiency and compliance in Master Control.

Communicates with document originators and engineering personnel to resolve discrepancies as needed and compile required changes to documents.

Assists with periodic reviews that include reviewing documentation practices and systems to ensure continued compliance and effectiveness.

10% Other Supporting responsibilities

Performs root cause analysis (8D,5 Whys) of identified manufacturing issues and identify appropriate corrective and preventive action.

Provides quality support on the implementation of Engineering Change Orders, Program Instructions, Waivers and Material Substitution Requests

Supports quality in the product life cycle (Proposal, Design, Production, Services and Sustainment.

Performs COPQ Data Extraction / Analysis / Compilation and improvements

Support Root Cause and Corrective Actions for customer found issues

Ad-Hoc Travel may be required from time to time to support the business.

WHAT YOU BRING

Bachelor's degree or technical equivalent with a minimum of 5 years of prior related experience or Graduate degree with a minimum of 3 years of prior related experience.

In lieu of a degree, candidates may be considered with a minimum of 7 years of prior related experience within the aerospace and defense, medical, or other regulated industry including transferrable military experience commensurate in with the position responsibilities, skills and experience required.

Experience with the implementation and maintenance of a registered AS9100 QMS applied to both manufacturing and product development

Experience in quality, quality processes, and maintaining documentation systems, specifically in the defense industry, is preferred.

Knowledge and understanding of government, military, defense and / or medical device quality standards.

Experience in manufacturing environment.

Proficiency with Master Control, Agile, SAP considered an advantage

Demonstrated ability to manage multiple projects simultaneously, set priorities, identify and address problems, meet deadlines, and stay within budget.

Must be accurate and have excellent attention to detail.

Strong written and verbal communication skills.

Strong interpersonal skills to engage with employees, other department managers and senior management.

Strong computer literacy in MS Office (Excel, PowerPoint, Word, Access, etc.) and ERP systems

Strong decision-making skills and results -driven to work under deadlines.

High degree of Product Integrity and Ethical standards

WHO WE ARE : Our Values ()

Environmental, Social and Governance

TTC, a Curtiss-Wright company, are a recognized leader in comprehensive and integrated data acquisition through telemetry systems that include data analysis units, sensors, transmitters, receivers, and ground station analysis tools to measure, record, transmit, and analyze aircraft and munitions parameters during test flights. TTC have a broad exposure on more than 140 programs, including high-performance military aircraft such as the F-35 and F-18, major defense flight test centers, spacecraft, missile programs, and commercial and business jets. Key products include data acquisition units, recorders, network products, RF networks, airborne transmitters and receivers, and telemetry expansion cards.

To learn more, please visit us :

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No unsolicited agency submittals please. Agency partners must be invited to participate in a search by our Talent Acquisition Team (TA_COE@curtisswright.com) and have signed terms in place prior to any submittal. Resumes submitted directly to any Curtiss-Wright employee or affiliate will not qualify for fee payment, and therefore become the property of Curtiss-Wright.

Compliance Statement

This position may require exposure to export-controlled information and subject to additional security screening. In the event information provided during the security screening reveals ineligibility to access export-controlled information, any offer of employment may be reconsidered or withdrawn.

Curtiss-Wright is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, sexual orientation, gender identity, physical or mental disability, age, ancestry, legally protected medical condition, family care status, marital status, religion, veteran status, national origin, or any other legally protected status. If you require accommodation during the recruitment process, please contact Talent Acquisition. (TA_COE@curtisswright.com)

For US Applicants : EEO is The Law - click here for more information. ()

If you require accommodation due to a disability at any time during the recruitment and / or assessment process, please contact Talent Acquisition (TA_COE@curtisswright.com) and we will make all reasonable efforts to accommodate your request.

Join the WRIGHT Team!

Over 95 years of growth, Curtiss-Wright is an integrated, market-facing global diversified industrial company and remains a technology leader through this legacy of innovation. Through three well-balanced segments - Aerospace & Industrial, Defense Electronics and Naval & Power, we remain focused on advanced technologies for high performance platforms and critical applications. Diversity, commitment to excellence and dedication to the spirit of pioneering innovation continue to drive the employees of Curtiss-Wright.

Our Values

What makes a world-class organization? It all begins with core values that provide a strong foundation for success. Simple in theory, the values of Curtiss-Wright are reflected in every aspect of our operations. To our employees, these are more than words on a wall - we all take these values to heart in our relationships with our customers and each other.

Leadership

We lead based on vision and strategic direction, empowering employees to reach goals through thoughtful and decisive action.

Customer Focus

We are committed to achieving total quality by meeting our customers' expectations and delivering products and services in a timely fashion.

Teamwork & Trust

Working in a spirit of trust and collaboration, we actively encourage employees to contribute their ideas and innovations to keep our company moving forward.

Respect for People

We believe that people are our most valuable asset and will always do the right thing in our dealings and interactions with all employees.

Integrity

We will act with the highest integrity in all of our business relationships and strategic partnerships.

What We Offer Our Employees :

Opportunity : As part of the Curtiss-Wright team, you have the opportunity each day to transform the way customers do business, as well as transform your career. Our entrepreneurial environment provides you with excellent experiences that enable you to develop your skills through stretch assignments and the opportunity to work with the best talent in the industry. You will have the opportunity to contribute from day one!

Challenging Work : The work we do here is not only challenging, but it is meaningful to our customers, our employees and the communities in which they live and work. You are given the chance to work on some of the most advanced technology projects in the world. Now that something to be proud of!

Collaborative Environment : The teamwork among our exceptionally talented people enables us to deliver some of the most advanced solutions to our customers.