Job Summary / Overview
The Specialist Technical Sales Support is a fully remote role that supports our Magnetek product line manufactured at our Menomonee Falls WI facility. This position involves travel to customer locations and focuses on delivering technical product and application training as well as comprehensive support to strengthen customer confidence and loyalty in specifying selling and maintaining Magnetek Elevator products.
Essential Duties and Responsibilities
- Provide training and technical support tocustomers and contractorson ourelevatordrives and controls products
- Offertimelyand effective technical troubleshooting and problem resolution for product-related issues
- Collaboratewith Magnetek Aftermarket Support todelivertrainingandresolve customer problems
- Drive market share growth byidentifyingopportunities for competitive conversions
- Travel as necessary to support customers provide start-upassistanceandachievesales objectives
- Provide reports asrequired
- Perform others related duties as assigned
Knowledge Skills Competencies and Abilities
Technical competenceinelevator mechanicals and / orcontrollersand their application in the ElevatormarketTechnical competence on Magnetek products and their interface with elevator controllersWorking knowledge and experience with MS OfficePossess aptitude to become an expert on elevator drives and controlsGood communicationskills and customer-focused mentalitySelf-motivated and ability to manage time and prioritiesRequired Qualifications
Minimum 4 years of experience in the Elevator market (preferred) demonstrating familiarity with controls and drivesAbility to travel up to 50% travelCompensation
Required Experience :
IC
Key Skills
Data Entry,Customer Service,Account Executives,Email,Product Knowledge,Account Management,Communication,CRM,Salesforce,Phone Calls,RFP,Sales Goals,Powerpoint,Technical Support,Sales Support
Employment Type : Full Time
Experience : years
Vacancy : 1
Monthly Salary Salary : 63800 - 89300