Program Assistant- Region 6 Field Office- Columbus

Program Assistant- Region 6 Field Office- Columbus

Perform a variety of general secretarial, clerical, and administrative support functions / processes or a few specialized or essential clerical functions in support of a unit or office and related personnel. May enter data and / or process documents and records. The work includes operating standard office equipment. Work is performed under the general supervision of a clerical or administrative supervisor.

Primary Duties and Responsibilities :

• Provide customer service to internal and external customers; this includes answering calls, greeting visitors to the Regional Field Office, responding to requests for information or directing requests to the appropriate party when needed.
• Provide general clerical support including data entry / maintenance, copying / distributing documents and materials, maintaining record-keeping and filing systems, typing, filing, sorting mail, etc.
• Provide education, instruction and assistance on available services, benefits, resources, and the application process to individuals or families seeking waiver or state funded services
• Provide clerical support within assigned functional area (i.e., review of applications, processing consumer documents, scheduling with providers, etc.). Use independent judgment and initiative to perform administrative, clerical, and secretarial duties in support of I / DD programs or groups of employees.

8 : 00 a.m. 5 : 00 p.m. Monday through Friday

Qualifications : High School diploma or GED and two years of general office or administrative experience.

Preferred Qualifications :

Employment Requirements :

To ensure the safety and wellbeing of our employees, individuals and communities we serve, certain positions within DBHDD may require evaluations, vaccinations, professional licensure and certifications. Licenses must be current and enable providers to practice within the State of Georgia.

The following are a listing of evaluations and vaccinations that may be required for employees, including those not involved with direct care :

DBHDD is an Equal Opportunity Employer. It is the policy of DBHDD to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

This position is subject to close at any time once a satisfactory applicant pool has been identified. FOR THIS TYPE OF EMPLOYMENT, STATE LAW REQUIRES A NATIONAL AND STATE BACKGROUND CHECK AS A CONDITION OF EMPLOYMENT.