Business Solutions Analyst I

Job Description

Essential / Primary Job Duties :

• Serve as a liaison between IT, Operations and the business line to analyze non-standard business and user needs, document requirements and resolve complex system problems
• Coordinate and support new and existing applications
• Research, identify and develop solutions to problems
• Involved in the planning, testing, implementation and documentation of system enhancements and conversions
• Identify system enhancements, document business needs and determine impact to current system processing
• Work with programmers and business partners to ensure accuracy of enhancements
• Facilitate meetings with business partners to extract information, ideas and thoughts; ensure all involved reach a cohesive decision
• Communicate upcoming changes to business partners and assist with training efforts
• Anticipate customer needs and proactively develop solutions to meet them
• Act as team leader for projects
• Plan and work flexibly to a deadline
• Other duties as assigned

Position level will be dependent upon internal and external experience

Physical Requirements :

FCBI is an equal opportunity employer.