SR IT Systems Engineer

Description

Under general supervision and guidance the Senior IT Systems Engineer is responsible for the maintenance and support of moderately complex systems software and hardware computer systems at multiple Mayo Clinic sites. Actively monitor and respond to technical hardware and software problems utilizing hardware and software testing tools and techniques as well as assist in managing overall system capacity. May Interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance. Expected to contribute to the selection implementation and maintenance of custom system software and / or the installation and maintenance of purchased systems software plus the configuration and support of hardware systems across Mayo Clinic. May also be asked to evaluate new products / technologies to determine impact on existing system configurations; assist with cost / benefit analysis and feasibility studies; and assist in preparation and presentation of proposals that consider alternatives and business case gains needed for comprehensive institutional consideration. Required to produce and maintain documentation such as systems requirements designs resource inventories and plans as requested by the work unit leadership. Works effectively across departmental organizations gaining consensus of stakeholders. Work will be reviewed for quality timeliness and adequacy at predetermined milestones. Develops and maintains effective relationships with the I.T. technical staff and management across all Mayo sites in the support of multiple projects simultaneously. May be asked to perform consulting tasks or act as an information resource and / or mentor both internally and externally to the work unit. Consistently demonstrates the ability to take responsibility and accountability for managing work with little or no direct supervision. Demonstrated ability to multi-task and prioritize issues appropriately. Must have demonstrated the ability to interact effectively with a variety of personnel at multiple sites. Candidates must demonstrate proficient verbal and written communication skills using English. Occasional weekends and evening coverage will be required. Participation in 24 x 7 on-call rotation also required. Must be able to see and hear within normally acceptable standards.

This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position. Also Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Qualifications

This position requires a Bachelors degree plus 3 years of demonstrated technical experience or an Associate degree plus 5 years of demonstrated technical experience. A high school diploma and 7 years of demonstrated IT technical experience focused on managing operating systems including configuration internals and maintenance processes in a large complex organization like Mayo Clinic may be considered in lieu of the working in healthcare technology. Bachelors degree in computer science information systems engineering or related field; Masters degree in a relevant technical discipline helpful. MCSE CCNA or other IT related certifications. Qualified candidates should have demonstrated experience in managing operating systems including configuration internals and maintenance processes. Qualified candidates should have knowledge of system design principles software development methodologies project management methodologies and some computer programming and / or system support experience. Experience managing both custom developed and vendor-supplied applications helpful. Advanced knowledge of multiple operating systems including configuration internals and maintenance processes. A working knowledge of the following is preferred : Client / Server application architecture Clustering VB and scripting tools; MS SQL Server Oracle My SQL DB2 or Sybase; Web Architecture including HTML JavaScript Active Server Pages (ASP) PHP; Network topologies and protocols e.g. IEEE 802.3 802.11a / b / g 802.1x TCP / IP; SAN NAS virtualized storage environments. Experience in system hardware design ordering configuration testing and implementation of large projects. Proficient verbal and written communication skills using English.

The ideal candidate should demonstrate experience in the following areas :

• Azure DevOps and CI / CD pipeline development
• Scripting using Python PowerShell and / or Bash
• REST API integration
• Infrastructure automation with Ansible Core and Terraform
• Infrastructure as Code (IaC) principles
• Version control and repository management using Git (including branching strategies)
• VMware technologies

Key Skills

Clerical,Abinitio,Chiller,Application Engineering,ELV,AV

Employment Type : Full-Time

Experience : years

Vacancy : 1