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Property Claims Expert

Property Claims Expert

Swiss ReFort Wayne, IN, US
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About the Role

This Claims Expert position has responsibility for handling Commercial First Party Property Claims, to include Builders Risk and Energy portfolios, while also supporting internal and external customers. You will manage a caseload of claims from receipt to final resolution and direct independent adjusters, appraisers, experts and coverage / defense counsel.

Additional key responsibilities include :

  • Investigate, evaluate and settle claims, applying technical knowledge and people skills to effect fair and prompt claim resolution.
  • Complete detailed reviews of claim related issues, including coverage, liability and damage and document the claim file appropriately.
  • Set and maintain appropriate and timely indemnity and expense reserves.
  • Formulate and execute negotiation and resolution strategies.
  • Maintain strong client focus by aggressively and proactively researching issues, providing support and assuring client satisfaction in a timely fashion.
  • Support Underwriting team needs for Claim information and consultation on coverages.

About the Team

The . Property team includes three US-based units managing Commercial Property, E&S, and MGA Program claims in both domestic and international markets. We are a diverse and inclusive team that works well in a collaborative environment while fostering and developing independent thought.

About You

You are focused, self-motivated and a confident decision maker who is proactive, well-organized and can work well both independently and as part of a team. You bring superior interpersonal, written & verbal communication skills enabling your past and future success in building and maintaining relationships. And you are comfortable interacting directly with insureds, brokers, Public Adjusters, attorneys, and key stakeholders at any level.

  • Bachelor's degree or equivalent industry experience.
  • 7 years’ experience handling commercial property claims, including large and complex losses, with some of this experience in a paperless environment.
  • Experience with Energy and Builders Risk Claims a plus
  • Possess solid coverage, damage investigation, evaluation and claims resolution skills; must have excellent negotiation skills.
  • Excellent customer service skills and experience collaborating with underwriters, clients, brokers and internal and external business partners.
  • Strong data analytic skills to include recognizing trends or patterns within claims.
  • Interest in developing leadership and management skills.
  • Possess, or willing to obtain, adjuster licenses as needed for various jurisdictions.
  • Ability to successfully deliver the Swiss Re Corporate Solutions Claims Commitment.
  • This role includes

    Our company uses a hybrid work model requiring at least three days in the office each week, with the option to work onsite full-time if preferred.

    The estimated base salary range for this position is $116,000 to $213,000. The specific salary offered for this or any given role will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity / specialization / scarcity of talent, experience, education, and employer budget. At Swiss Re, we take a "total compensation approach" when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation.

    About Swiss Re

    Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.

    Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and / or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

    If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

    Keywords :

    Reference Code :   135002

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    Claim • Fort Wayne, IN, US