Online Reputation Management Vice President

Job Description

Who We Are

Reputation Management Consultants (RMC) is a reputation management firm used by high-profile individuals, professionals, executives, politicians, leaders, celebrities, individuals, and companies of all sizes, including Fortune 1000 companies and governments. Our performance-driven team consists of former journalists, communicators, marketers, creative experts and more.

The Role

A Reputation Management Account Director or VP at RMC will be a proactive client focused leader building impactful strategies, providing unsurpassed client relations and executing successful reputation management campaigns across many verticals. The ideal candidate meets or beats deadlines, stays ahead of trends and always looks for new ways to solve problems. The ideal candidate should have a minimum of 7 years of experience as a project manager or account executive with experience managing a small team of analysts and must demonstrate thoughtfulness and creativity, a positive attitude, excellent communication plus writing skills, an obsessive attention to detail and the ability to work in a fast-paced environment. This is a position where how you communicate and report to your clients is just as important as the amazing results you will achieve.

Responsibilities

Manage the day to day account responsibilities of clients.

Stay current on new reputation management, social media management, organic optimization and digital trends and implement strategies and tactics to meet clients' objectives to exceed expectations.

Ability to supervise and mentor staff.

Produce monthly reports that demonstrate the value of our services.

Develop and implement the strategy for each campaign.

Communicating confidently with your clients

Identify and participate in new business opportunities, as necessary.

Requirements

Working knowledge of project management software such as Basecamp and Wrike.

Proficient knowledge in Microsoft Word, Excel, PowerPoint and Outlook is a must.

Moderate knowledge of organic optimization best practices and an understanding of Google ranking factors. Experience managing organic optimization campaigns is a plus.

The ability to manage many projects with various deadlines and meet those deadlines.

The ability to honor and maintain a strict level of confidentiality.

The ability to take direction & work autonomously once briefed.

Experience working in a fast-paced, results-orientated environment.

Think creatively and outside of the box.

The ability to understand the client's brand and manage it into high value content that meets exacting brand standards.

The ability to set clients expectations.

Experience managing a small team of analysts.

Experience managing vendors.

Superb writing and editing skills.

Basic knowledge of Public Relations.

Strong time management skills.

Must be very well organized.

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