Banquet Bartender

Banquet Bartender

Sheraton McKinney is looking for banquet bartenders! The company operates 24 hours a day and seven days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. The banquet bartender sets up, prepares and serves beverages and breaks down banquet bars in safe and efficient compliance with company policies and procedures, brand standards, and federal, state and local regulations. Processes guest checks and payments in compliance with cash handling, credit card processing and accounting policies and procedures. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management. Complies with all guest service basics such as uniforms, name tags and proper guest greeting. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner.

Essential functions include :

• Set up bar in function area according to banquet event order (BEO), policies and procedures.
• Prepare and serve drinks following policies and procedures, alcohol awareness, and federal, state and local regulations.
• Immediately notify management of incidents involving possible excessive alcohol consumption or an impaired condition.
• Follow guest billing and payment processing according to policies and procedures.
• Follow all cash handling responsibilities according to policies and procedures.
• Report all tips in compliance with company policy and IRS regulations.
• Breakdown and thoroughly clean bar. Return all equipment and supplies to proper areas.
• Ensure all liquor is properly secured before, during and after event.
• Perform all pre and post event sidework.
• Remove soiled wares and trash from bar and tables and place in designated areas.
• On time and at work when scheduled, and in proper uniform.
• Attend department meetings as scheduled.
• Consistent professional and positive attitude and actions when communicating with guests and associates.
• Report any incidents of guest dissatisfaction or other unusual matters of significance to manager / supervisor so that corrective measures may be taken.
• Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager / supervisor before leaving work area for any reason.
• Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.
• Any other tasks / duties as requested by management.

Qualifications : The company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. Education and experience : high school education plus bartending training. One or more years of related experience. Alcohol awareness certification and familiarity with hospitality industry practices preferred. Skills and abilities : ability to understand and provide friendly guest service. Knowledge of and ability to properly prepare mixed drinks and other beverages. Ability to understand and comply with federal, state and local serving guidelines and with proper food handling and serving techniques. Ability to process cash handling and credit card processing in compliance with policies and procedures. Ability to timely compile facts / figures, identify and investigate issues and resolve basic matters. Ability to follow an appropriate course of action based on policies and procedures. Ability to operate a computer, calculator, phone and other office equipment. Attention to details with good organizational and efficient time management skills. Consistent professional attitude and behavior with effective listening and communication skills. Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient. Ability to satisfy the legal requirements for employment within the jurisdiction. Working conditions & physical effort : physical work is a primary part of job. Work is normally performed in an interior hotel environment with equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and / or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 50 lbs. While performing job duties, the associate is required to speak, listen and write. The job requires close vision with or without corrective lenses. This position may be required to operate a motor vehicle.