Job Description
Job Description
Description
Maximize customer satisfaction by performing repairs, maintenance work, and installation of various equipment, primarily dock doors and levelers, that meet or exceed the customer's expectations. Respond to customers in a timely, polite, and professional manner, and conduct work with an efficiency that will contribute to the reputation, growth, and profit of Lift Power, Inc. Retain the ability to work on multiple primary duties at any given time.
Primary Duties and Responsibilities :
- Inspect customer equipment and perform service, maintenance, and installation tasks as necessary
- Communicate needs or concerns to the Coordinator or Department Manager
- Efficiently perform scheduled maintenance per customer contract
- Follow all scheduled maintenance procedures and policies as dictated by the company
- Accurately and neatly document each service call or installation and provide all necessary paperwork
- Complete and submit paperwork and time cards in a timely fashion
- Follow all safety procedures of both Lift Power and the customer when working on a job site
- Use appropriate PPE
- Dispose of waste properly
- Leave jobsites in orderly condition
- Follow current company policy including, but not limited to :
- Proper work order, parts, time cards, and travel procedures
Other Duties :
Maintain the company service vehicle in a clean, orderly, and hazard-free conditionIncludes regular maintenance such as oil changes, tire rotations, etcSecure and maintain service and parts inventory in the company vehicleProvide well-maintained personal tools required to effectively perform equipment service dutiesAttend all training meetings and seminars provided by the companyAccept other duties and responsibilities as assigned by managementRequirements
Prior Professional Commercial dock and door experience requiredMechanical skills and some knowledge of hydraulics, electrical, and welding preferredAbility to perform strenuous and heavy workCan exert force up to 100 lbs and frequently handle loads up to 50 lbsCan perform continuously with full body motion for climbing, reaching, pushing, lifting, etc.Have and maintain a valid driver's license and be insurable by Lift Power's insurance company's standardsValid CDL license required