Job Summary :
The Sr Business Analyst is responsible for working with stakeholders to elicit analyze specify and validate business requirements and admin processes to meet business needs. Must be able to work with a diverse stakeholder group bringing analytical & thought leadership to initiatives that directly impact operational effectiveness product development and customer experience. The Sr. Business Analyst possesses advanced analytical thinking problem solving and personal interaction skills and is a subject matter expert of the companys business systems admin processes and methodologies.
The Sr. Business Analyst typically does not lead others but may provide limited coaching and training to less experienced business analysts.
Duties & Responsibilities :
- Develop and maintain a thorough understanding of the companys products admin processes methodologies and technologies.
- For moderately-complex to complex business challenges involving software implementation regulatory updates and admin processes.
Elicit analyze document and communicate detailed business requirements.
Facilitate discussions with business partners to elicit review and finalize requirements.Develop test scenarios and test plans and perform testing to verify business requirements.Define QA Acceptance Criteria verify and sign-off test results.Documentation : Create and maintain business requirements for impacted projects system workflows Administrative Guidelines and project related training materials.Lessons-learned : Facilitates lessons-learned including quality timeliness and action items for future projects.Project Management : With the supervision of the Lead BA or manager develop requirement work plans identify task dependencies develop estimates determine resource skill requirements and provide status updates.SME : Share knowledge give guidance provide quality & efficiency feedback and support management in areas of expertise.Customer Satisfaction : Collaborate with business partners to identify opportunities to enhance and support employee agent and policyholder experience.Experience and Education Requirements
Bachelors Degree preferred. Preference in Business Administration Information Technology or related fieldMinimum of 4 years working as a Business Analyst or in a similar role with a minimum of 2 years working in the in Life and / or Annuity industry..Pursuit and / or completion of Insurance coursework (LOMA) BA Certification (IIBA) or business process training (LEAN Six Sigma) or equivalent requiredKnowledge Skills and Abilities
Advanced verbal written communication and presentation skills with ability to effectively explain complex ideas to various stakeholders (managers cross-functional teams internal clients).Advanced analytical problem-solving skills and decision-making skills.Advanced interpersonal and collaboration skills with ability to build trust listen and ask effective questions with the goal of creating successful business solutions and effective business partnerships.Advanced documentation writing skills with attention to detail.Advanced planning organizational and time management skills. Thrives in fast-paced environment with the drive to take on new challenges.Proficient understanding of customer experience with customer service orientation.Proficient understanding of business analysis concepts SDLC process and project management.Proficient understanding of requirements management tools techniques and methodology.Proficient understanding of business process design.Proficient technical knowledge including proficiency in Microsoft Office Tools (Word Excel PowerPoint Visio). Working knowledge of JIRA a plus.Other Requirements :
Perform other functions duties and projects as assigned.Regular and punctual attendanceSome travel may be required (less than 10%)#LI-JB1
#LI-Remote
Additional Information
Work Environments
F&G believes in an employee-centric flexible environment which is why we offer the ability for in-office hybrid and remote work arrangements. During the hiring process youll work with your leader to decide what works best for your role.
F&G complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities unless such accommodation would cause an undue hardship for F&G. If reasonable accommodation is needed to participate in the job application or interview process please contact
Join our employee-centric hybrid work environment : F&G Careers
About F&G
Since 1959 Fidelity & Guaranty Life Insurance Company (F&G) has offered annuity and life insurance products to those who are seeking security in retirement and protection during lifes unexpected events.
As a national Top Workplace
an Iowa Top Workplace
and a proud equal opportunity employer F&G team members are empowered collaborative dynamic and authentic. We believe that by embracing these values we will continue to build and strengthen the company while continuing to be a great place to work.
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Required Experience :
Senior IC
Key Skills
SQL,Agile,Business Analysis,Visio,Waterfall,Business Process Modeling,Requirements Gathering,User Acceptance Testing,Business requirements,SDLC,Systems Analysis,Data Analysis Skills
Employment Type : Full Time
Experience : years
Vacancy : 1