Career Opportunities : Manager, Revenue Operations (4509)

Manager, Revenue Operations

The Manager, Revenue Operations is responsible for leading and scaling our full-cycle Revenue Operations functionspanning Sales, Marketing, Customer Success (CS), and Product. Key areas of focus include optimizing our sales, marketing and customer success motions, thoughtfully introducing the tools, data, and processes that will support product-led growth (PLG) strategies throughout the company, integrating data driven insights into our growth strategies, partnering with senior leadership to define go-to-market (GTM) strategies including supporting the development of monetization and pricing strategies.

This role is hybrid - in-office with 20% flexibility to work from home.

Responsibilities

Leadership and GTM Alignment

• Lead and mentor the Revenue Operations team, fostering a culture of operational excellence, experimentation, and continuous improvement.
• Serve as a strategic business partner to Sales, Marketing, CS, and Product leaders.
• Drive alignment across GTM teams by ensuring shared definitions, consistent processes, and visibility into the full customer lifecycle.
• Collaborate with Product and Data teams to evaluate how product usage signals can improve lead scoring, qualification, and sales prioritization.

Systems, Tools and Automation

Data, Reporting and Insights

Process Optimization

Enablement and Change Management

Qualifications

About LodgeLink

LodgeLink, a Black Diamond Group company headquartered in Calgary, Alberta, Canada is more than just a digital marketplace and ecosystem for crew travel; we're a caring tech company on a mission to transform workforce travel. Our digital platform is the key to unlocking seamless solutions for finding, booking, and managing crew travel and accommodation needs. Powered by a growing network of hotel and lodge partners, we address the unique challenges of crew travel, applying technology to streamline the entire process from booking to management, payments, and cost reporting. At LodgeLink, we're not just saving our customers time and money; we're changing the future of workforce (crew) travel for the better.

United by our vision to be THE ecosystem for workforce travel, our values reflect our commitment to collaboration, agility, dependability, inventiveness, and audacity. As a diverse and inclusive team, we come together, sharing ideas, building disruptive technology, and tackling complex problems. Our relentless pursuit to deliver value and superior customer experiences is inspired by a collective passion to 'Create A Better Way' for all.

At LodgeLink, we're seeking exceptional team players with an entrepreneurial spirit to contribute to our rapid growth. If you crave a career, not just a job, we could be the perfect fit.

LodgeLink Total Rewards Caring for our team is a priority, and we're pleased to provide these benefits :

We are an Equal Opportunity Employer Black Diamond Group is committed to diversity, equal opportunity and ensuring that our employees can thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability, or any other legally protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.