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Hotel Front Desk Attendant

Hotel Front Desk Attendant

Hampton Inn Prattville, ALPrattville, AL, US
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We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Compensation :

11 - $13 hourly

Responsibilities :

  • Provide guests with information about hotel amenities, dining, and travel directions.
  • Contact housekeeping and / or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms
  • Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift
  • Operate hotel switchboard, take calls and provide information and transfer calls
  • Handle guest check-ins, check-outs, and payment processing with accuracy.

Qualifications :

  • Strong customer service skills with a guest-focused approach.
  • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint.
  • Physical ability to stand, walk, and lift up to 25 pounds as needed.
  • Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels.
  • Availability to work flexible schedules, including weekends and holidays.
  • About Company

    Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners

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    Front Desk Attendant • Prattville, AL, US