GENERAL MANAGER

General Manager

The General Manager builds and supervises a team that achieves Little Caesars-Ampler Pizza II goals of customer satisfaction, sales and profitability and operates the restaurant according to company standards and procedures.

Ampler Pizza offers an excellent compensation and comprehensive benefits package, including medical / dental / vision insurance, paid vacation & the Ampler Cares Program. We also offer monthly bonuses up to 10k / yr and free pizza for a year!

Performance Results

• Ensures customers are served correct, complete orders within service time goals according to the customer service standards, the priority guidelines, the telephone and front counter station procedures and if necessary, the remedy process.
• Prepares and ensures that all colleagues prepare consistent, high quality products that are served to customers as described in the training handbook.
• Achieves the standards for a clean and organized restaurant and colleague image as defined in the training handbook and / or as required by local government agencies.
• Recruits, hires, trains and evaluates colleagues.
• Develops a productive team by providing direction and supervision of colleagues through the appropriate use of communication, delegation, and disciplinary skills and implements change in a positive manner resulting in low colleague turnover.
• Ensures a work environment that is in compliance with government regulations and is safe, secure, and free of harassment or discrimination, as defined by Little Caesars-Ampler Pizza II policies and procedures.
• Accurately completes all paperwork associated with daily, weekly, and period end activities as directed by the district manager or VP of operations.
• Performs labor scheduling, food ordering, and product projections accurately and maintains restaurant equipment so that the restaurant opens and closes as scheduled and is able to service all customer orders each day.
• Manages all financial responsibilities with integrity and performs tasks associated with achieving cost control goals and supervises colleagues to ensure goals are met.
• Properly implements shakerboarding, local store marketing events, and in-store promotions that result in increased sales.

Nature & Scope

The manager must abide by all state and federal laws OSHA and EEOC requirements, as well as practice and enforce all Little Caesars-Ampler Pizza II policies and procedures. The manager receives direction and training from the district manager, six week management modules, and other training materials. During each shift, they motivate, direct and coach colleagues to work proficiently at their assigned stations, and then follow up to ensure tasks are completed in a timely manner, according to procedures.

The manager is responsible for supervising all colleagues including those under 18 years of age. The manager must abide by all state and federal labor laws, OSHA regulations, and EEOC requirements as well as enforce and practice all Little Caesars-Ampler Pizza II policies and procedures.

The manager will ensure the restaurant is prepared to meet the needs of customers and work diligently to ensure each customer is satisfied with the service and product they receive.

The manager supports the district manager and is responsible for building sales and controlling costs by using all cost control tools and processes. They trouble shoot operational problems and find acceptable solutions.

Your district manager will discuss the essential job functions, which are normally defined as fundamental activities conducted on a daily or regular basis that will affect the success of the restaurant.

The general manager will be scheduled to work approximately 50 hours each week. This position requires a hands-on style of management and physical work such as : lifting, squatting, and standing for long periods of time.

Job Requirements

To perform the functions listed in this job description, the following tasks will be required :

Qualifications for General Manager Applicants

Please note : Little Caesars-Ampler Pizza II reserves the right to change, modify, suspend, interpret, or cancel in whole, or in part, any of the duties outlined above, at any time, and without advance notice to the employee.