Job Description
- Consult subdivision leaders to implement business action plans : resource planning, program planning, and budgeting of operational support for business demands.
- Collaborate with IT Managers / Service Owners to prepare business-case justifications and cost-benefit analyses for new service management initiatives and purchases.
- Report and publish KPIs, Service Level Agreements (SLAs), and Objectives and Key Results (OKRs) at regular intervals.
- Prepare and review internal / external statements of work (SOWs) for the procurement of goods and services.
- Manage and facilitate high profile projects to ensure a timely and smooth completion.
- Prepare executive summaries and weekly performance reports to support decision-making for Executive Management.
- Develop and maintain organizational documentation such as White Paper, process flows, SOPs, memos, financial reporting, etc.
- Provide insights and recommendations on portfolio adjustments / enhancements based on changing business needs, emerging technologies, and industry trends to identify of expansion or efficiency opportunities.
- Handle complex issues requiring in-depth evaluation of multiple factors.
Salary - $70,000 - $95,000 (DOE) / yr.
Qualifications
Bachelor's degree in Business Administration, Business Analytics, Business Information Systems, Computer Science, Finance or equivalent combination of education and experience in the field.5+ years of proven experience in a business analysis or related roles supporting business optimization initiatives with financial reporting responsibility.Strong analytical, problem-solving, and project management skills.Proficiency in Microsoft Office Suite; other experience in business system tools is a plus.Strong written / verbal business communication skills with experience presenting to executives.Experience working at an IT environment is a plus.Bilingual(English / Korean)Additional Information
All your information will be kept confidential according to EEO guidelines.
NO C2C