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Call Center Representative / Dispatcher / Scheduler / Quality Control
Access 2 Interpreters, LLC.Columbus, OH, USjob_description.job_card.30_days_ago
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job_description.job_card.job_descriptionManage a high volume of phone calls Schedule multilingual interpreters for assignments Conduct inspections and ensure quality control Collect, enter, and analyze data Submit reports Monitor and review progress and accuracy Complete a background check and pass a drug screen Has a high school diploma and customer service / dispatch experience Types at least 35 WPM and possesses intermediate computer skills (TEST MAY BE ADMINISTERED) Is proficient in Microsoft Excel (TEST MAY BE ADMINISTERED) Is willing to work from the office Paid holidays after 90 days Ten (10) days of Paid Time Off after 90 days Medical, Dental, Vision, and Life 401K and Profit Sharing Free parking
Job Description
Job Description
Dispatcher / Scheduler / Quality Control 7am - 3pm ($20.00 / hr)
We are looking for a Dispatcher / Scheduler to work with our Interpreters who are dispatched / scheduled to help people in need of Interpretation services in Hospitals, Courts, Schools and Social Service Agencies.
We want someone who
- Has a keen eye for detail and an eagerness to learn
- Is flexible and can keep up in a fast-paced environment
- Is a team player
- Takes initiative and can multi-task
- Communicates professionally and efficiently in person and over the phone
If this feels like the position for you, please respond with a detailed resume complete with education, previous work experience, and references. We are an EOE.
Responsibilities and Duties
Upon hire, our candidate will
Qualifications and Skills
We need someone who
Benefits
Our employee benefits include
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Call Center • Columbus, OH, US