Its fun to work in a company where people truly BELIEVE in what theyre doing!
Were committed to bringing passion and customer focus to the business.
Check out a day in the life of Front of House team member here
The pay rate or range for this position is : $80000 to 85000 per year
Job Summary
Flagship Culinary Services is accepting applications for a Front of House Manager to support the employee cafes for our Client thelargest social media company in the world!
This job includes managing the Front of House teams in multiple cafes providing customer service to all Clients and guests and supporting kitchen staff as needed. No two days are the same and our Front of House team members enjoy a work / life balance with great perks a set-schedule andweekends off.
Job Description
Job Perks and Benefits
Monday-Friday : 5 : 30 AM - 3 PM weekends off
11 paid holidays
Full medical vision and dental coverage
Competitive pay
401k with employer match
On-the-job training to progress in your career
Free meals and snacks during your shift
Essential Functions
Customer Service : serve as an ambassador to our customers and be the frontline representative for all customer service needs. Provide the best assistance in a courteous fast and efficient manner and accommodate all requests and special needs for guests and Clients
Manage : oversee Front of House team s including shift scheduling performance reviews investigations and terminations. Coordinate and assign work duties for your team h andle employee relation issues and work with HR to solve and address instances when necessary
Hire : work with staffing recruiter to select and hire appropriate Front of House staff to grow your team s
Report : c reate operational checklists to monitor workflow and manage employee expectations . Prepare a daily managers report to highlight staff issues equipment repairs product inventory training need s and more
Communicate : e ffectively communicate with vendors management and staff to ensure efficient operations without issue
Train : c reate a training program to ensure positive workflow and align employee expectations with company standards . Coach and discipline staff according to company and kitchen policies
Safety : ensure safety of customers and staff through the proper implementation of hiring training evaluation and delegation of duties as necessary . F ollow all safety and sanitation procedures within set guidelines from OSHA HACCP and Department of Public Health and Risk Management and ensure your team is following guidelines as well
Other duties as assigned
Knowledge and Skills
Excellent customer service skills and reliability are a must
Strong communication multi-tasking and problem-solving skills
Sense of urgency and ability to work within a safe manner
Prove n success in a previous management role
Requirements
H igh school diploma or GED
Minimum 5 year s of experience in a food or customer service role
Front of House Managers must have and maintain an active Food Handlers Card as required by the California Health Department
About :
Flagship Culinary Services is dedicated to helping companies provide high quality dining experiences for their employees and visitors. Our talented teams help deliver delicious and nutritious food made from scratch with a strong emphasis on local and organically grown ingredients. We support many different types of food service setups from full-service cafés to customized food concepts.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Work Authorization
Authorized to work in the U.S.
Equal Employment Opportunity Employer
Flagship is an equal opportunity employer. All aspects of employment including the decision to hire promote discipline or discharge will be based on merit competence performance and business needs. We do not discriminate on the basis of race color religion marital status age national origin ancestry physical or mental disability medical condition pregnancy genetic information gender sexual orientation gender identity or expression veteran status or any other status protected under federal state or local law.
We also consider qualified applicants with criminal histories consistent with applicable federal state and local law.
Americans with Disabilities Act
Under the Americans with Disabilities Act reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.
If you like wild growth and working with happy enthusiastic over-achievers youll enjoy your career with us!
Required Experience :
Manager
Key Skills
Corporate Paralegal,Information Technology,Account Development,CNC,Content Development
Employment Type : Full-Time
Experience : years
Vacancy : 1
Yearly Salary Salary : 80000 - 85000
Front Of House Manager • Menlo Park, California, USA