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Field Operations Support Assistant

Field Operations Support Assistant

Service Corporation InternationalOceanside, CA, US
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Join Our Team In Oceanside

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Provides administrative and clerical support to a funeral home, cemetery, or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

Job Responsibilities

  • Assist SM with all administrative duties required to help run the FS department.
  • Check for correct IOA packets before turning into Interment desk and file verifications.
  • Check for correct AN packets before turning into OM office for approval.
  • Check for correct PN packets before turning into OM office for approval.
  • Check for correct MARKER packets before turning into Memorial Specialist office for approval.
  • Maintain FAA office supplies refill GPL and CPL.
  • Training of new FS with P&P, paperwork process and asst. in SM sales training.
  • Gather all disinterment's information and copies of files communication with family prior to FAA contract involvement.
  • Help FAA write up Contract Adjustment paperwork before turning in accounting.
  • Van(s) gas and car wash weekly.
  • Coordinate Golf Cart cleaning with maintenance.
  • Gather all family information cancels of out of state PAF to give to OM.
  • Gather all family information cancels of out of state PAC to give to OM.
  • Gather all family information of requested Quitclaim from family prior to FAA contract involvement.
  • Assist with all Blind Checks when Admin is unavailable.
  • Assist with all Parking when Service Director / Admin is unavailable.
  • To see families when no one else is available, gather information.

Minimum Requirements

Education

  • High School or equivalent

    • Experience

  • 1 - 2 years of experience in an office clerical or customer service capacity required
  • Experience working in a customer-focused and fast-paced professional environment required

    • Knowledge, Skills & Abilities

  • Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
  • MS Office Suite experience preferred
  • Basic mathematics skills required
  • Good verbal and written communication skills
  • Strong organizational skills and detail oriented
  • High level of compassion and integrity
  • Ability to maintain confidentiality

    • Compensation :

    Salary : $16.50 / hr.- $20.963hr.

    An individual's pay within the scale is based on several factors that may include one or more of the following : background, skills, relevant experience, performance, education and work location.

    Benefits : Medical

  • Dental
  • Vision
  • Flexible Spending Accounts (health care and dependent care)
  • Health Savings Account with Company Contribution
  • Sick Leave
  • Short-Term Disability
  • Long-Term Disability
  • Life Insurance
  • Voluntary Accidental Death or Dismemberment Insurance
  • Dependent Life Insurance
  • SCI 401(k) Retirement Savings Plan with Company match
  • Employee Assistance Program
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    Operation Assistant • Oceanside, CA, US