Student Worker- Community Desk Assistant

Job Description

The University of Nevada, Reno’s Residence Halls is seeking to hire several Community Desk Attendants for the Spring 2026 semester. The Community Desk Attendant (CDA) is an essential position within the Residence Halls at UNR. This position provides front desk services to all residents, guests, and university staff within our eight residence halls.

CDAs are an integral part in providing a safe and secure living environment within the residence halls while helping build a sense of community and belonging among its residents! CDAs accomplish these initiatives by working shifts at one of our 24 / 7 customer service front desk locations within the residence halls.

Responsibilities

The CDA responsibilities include, but are not limited to :

Work to build and support a sense of belonging and community within the residence halls through :

Welcoming all residents, guests, and / or visitors to the residence halls with a greeting and a smile.

Participating in Front Desk and Lobby area Programming planned by desk leadership staff.

Helping create, maintain, and properly take down desk decorations.

Provide core Customer and Front Desk Services, such as :

Answer the front desk phones and assist with any questions or concerns as able. Transfer phone calls to other department staff as appropriate.

Assist guests and visitors with information regarding the residence halls and the broader UNR campus.

Utilize departmental housing software called StarRez to assist residents with the following procedures :

Welcome residents and perform check-ins at the desk.

Issue, track, and return permanent and temporary lockout keys and access cards.

Receive, log, and issue delivered packages to residents.

Check out and return residence hall resources and equipment to residents.

And other duties such as :

Utilize WebCampus to complete general administrative duties, such as completing communication and key logs.

Assist with crises such as fire alarms, power outages, safety and maintenance concerns, and other emergencies. CDAs may also need to direct residents and guests to a safe area away from danger depending on the situation.

Attend all scheduled staff meetings, staff trainings, and individual one-on-ones as determined by the CDA’s direct supervisor.

Enforcing Residence Hall policies and confronting / documenting individuals that violate these policies or are seen as a possible concern; Contacting live-in staff and authorities in serious situations or as needed.

Show up to scheduled hours such as weekdays, weekends, and overnight as a part of regularly scheduled shifts (CDAs may be required to work one overnight shift per week).

Required Qualifications

Candidate must be enrolled at the University of Nevada, Reno

Compensation Grade

Student Employee Level 1

Exempt

No

Full-Time Equivalent

0.0%

Required Attachment(s)

Please note, once you submit your application the only attachment / s viewable to you will be the attachment / s to the resume / CV section of the application. Any additional required attachment / s to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment / s will be on the application for the committee to review. To request updates to attachments, prior to the committee review of applications, please contact the candidate helpdesk at

Attach the following attachment(s) to your application :

Resume – (required) List a detailed description of the major duties that you performed as part of each job. You must demonstrate that you qualify for the position and your education and experience must be clearly documented.

Cover Letter – (required) Please tell us a little about yourself and why you are interested in the Student Desk Attendant job. Include any relevant work experience and any experience you may have had in responding to emergency situations.

Contact Information for Two References – (optional) Please include name, contact information, and relationship.

This posting is open until filled.

Qualified individuals are encouraged to apply immediately. Recruitment will close without notice when a sufficient number of applications are received, or a hiring decision has been made.

Posting Close Date

Note to Applicant

A background check will be conducted on the candidate(s) selected for hire.

HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member’s first day of employment.

References will be contacted at the appropriate phase of the recruitment process.

Applicants hired on a federal contract may be subject to E-Verify.

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment.

Schedules are subject to change based on organizational needs.

The University of Nevada, Reno is committed to providing a place of work and learning free of discrimination on the basis of a person’s age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes).

About Us

The University of Nevada, Reno is a leading public research university committed to the promise of a future powered by knowledge. Founded in 1874 as Nevada’s original land-grant university, the University serves more than 23,000 undergraduate and graduate students from all 50 states and 63 countries.

Classified by the Carnegie® Classification of Institutions of Higher Education as an R1 (“Very High Research”) university, it is also recognized in the Carnegie® Community Engagement classification. The University is also ranked by U.S. News & World Report among the “Best National Universities” and “Best National Public Universities.” It also ranks in the top tier of the WSJ / Times Higher Education World University Rankings and the New York Times’ “Top Colleges for Economic Diversity.”

Since 2009, nearly $1 billion has been has invested in advanced labs, facilities, and residence halls on the main campus. The University is home to Nevada’s first medical school – the University of Nevada, Reno School of Medicine and the Wayne L. Prim Campus at Lake Tahoe, where education, research, and creative work thrive in a stunning mountain setting. The University delivers on its original land-grant mission with outreach across the state through the University of Nevada, Reno Extension, Nevada Agricultural Experiment Station, Nevada Bureau of Mines and Geology, Nevada Small Business Development Center, the Nevada Seismological Laboratory, and Wolf Pack Athletics.

The main campus is in Reno, Nevada, a burgeoning global technology hub with a vibrant midtown and downtown. Found where the high desert of the Great Basin meets the High Sierra and Lake Tahoe, the beautiful, 290-acre main campus is also a Nevada State Arboretum. The University’s physical infrastructure is expanding with ongoing construction of the newly named John Tullock Business Building, set to open in fall 2025. Groundbreaking is also planned for a new State Public Health Laboratory Building on campus, alongside the recent acquisition of 16 parcels near campus, known as “University Village,” to provide affordable housing for graduate students and early career faculty.

Collaborating with world-renowned organizations, the University fosters innovation through initiatives such as the Digital Wolf Pack partnership with Apple, which ensures equitable access to technology for students, providing new incoming freshman or transfer students with an iPad Air and accessories. Google’s TechWise initiate is an 18-month program that fully supports undergraduate students in becoming entry-level software engineers by graduation.

In 2023, the U.S. Department of Commerce’s Economic Development Administration (EDA) announced that Nevada – led by the University of Nevada, Reno – was named one of the inaugural 31 Regional Technology and Innovation Hubs (TechHubs). Nevada was selected from a competitive pool of 489 applicants from across the United States and its territories. Nevada’s Tech Hub will strengthen America’s lithium batteries, critical elements and other electric vehicle materials industry sectors within the state.

Through its commitment to high-impact education, world-improving research and creative activity, and outreach that’s transforming Nevada’s communities and businesses, the University continues its 150-year tradition of benefitting our state, nation and world.

The University recognizes that diversity promotes excellence in education and research. The inclusive and engaged community on campus recognizes the added value that students, faculty, and staff from different backgrounds bring to the educational experience.

Today, the University delivers on its original land-grant mission of access to education and knowledge by investing in the academics, facilities, support, engagement and vibrant campus life that promote our diverse students’ cognitive growth and academic achievement – all while remaining one of the best values in American higher education.

For more information, please visit the University’s website.

University of Nevada, Reno