AI Staff Engineer

About InvoiceCloud :

InvoiceCloud is a fast-growing fintech company with an award-winning culture and a leading disruptor in the electronic bill presentment and payment (EBPP) space. Serving more than 3,200 customers across the utility, government, and insurance industries, InvoiceCloud’s secure and innovative SaaS platform enhances the customer experience, driving higher digital payment, AutoPay, and paperless adoption rates. By switching to InvoiceCloud, clients can improve customer engagement and satisfaction while lowering costs, accelerating payments, and reducing staff workloads. To learn more, visit  InvoiceCloud.com .

Position Overview :

The Staff AI Engineer plays a critical role in advancing InvoiceCloud’s generative AI strategy by designing, developing, and deploying large language model (LLM) and AI-driven capabilities that enhance the InvoiceCloud platform and customer experience. This role operates at the intersection of research, engineering, and product impact — leading the end-to-end lifecycle of AI solutions from rapid prototyping through scalable production deployment.

As a technical expert, the Staff AI Engineer partners with Product, Data Science, Data Engineering, and Platform teams to translate business goals into reliable, measurable, and secure AI implementations. The role drives innovation through applied experimentation, defines reusable frameworks and standards for AI integration, and improves efficiency through automation and observability.

Success in this position means delivering real customer and business outcomes — improving platform intelligence, developer velocity, and operational efficiency — while shaping the technical direction for how AI is built and delivered at InvoiceCloud.

Success Profile :

This role is anchored in four of our company’s core competencies. These competencies reflect the mindsets and behaviors that define success in this role. We outline how each competency translates into real-world actions and outcomes specific to this role.

Results Driven

• Leads end-to-end development of AI / ML and generative models that deliver measurable performance, reliability, and ROI.
• Defines technical KPIs for scalability, latency, and accuracy, ensuring all models align with business outcomes.
• Collaborates with engineering leadership to translate strategy into executable AI roadmaps that drive platform innovation.
• Working with AI Product Strategy Lead to engage customers and prospects to refine our go-to-market and ensure product success.

Takes Ownership

Innovative

Customer Centric

Requirements

Base salary is one  component  of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay. The above  represents  the expected base compensation range for this job requisition.  Ultimately, in   determining  your pay,  we’ll  consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.

Base Compensation Range

$160,000 — $190,000 USD

InvoiceCloud is an Equal Opportunity Employer.

InvoiceCloud provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact jobs@invoicecloud.com .

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