Store Manager

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.Purpose at AshleyThe Store Manager holds primary responsibility for managing and driving sales and margin within the retail store, aligning with the financial plan by overseeing a sales team. In addition to driving sales, the Sales Manager supports the Store Manager in fostering a high-performing sales culture, strategically managing talent, and recruiting and developing sales staff while embodying Ashleys Culture and Vision to enhance brand perception and become the go-to destination for home furnishing needs. Serving as a role model for guest relationship-building, the Sales Manager leads and develops retail sales associates in executing the Companys sales approach, manages store operations such as opening and closing procedures, and ensures compliance with policies and procedures to deliver an exceptional in-store experience. Without the Store Manager, the Sales Manager may assume full leadership responsibilities for the store.What Youll DoRecruit, onboard, train, and motivate sales associates while fostering a positive work environment conducive to high performance and low turnover.Conduct performance reviews, offer ongoing coaching, and facilitate strategic engagement activities such as huddles to align store decisions with company strategy.Lead store sales associates to meet sales and profit goals while fostering a high-performing sales culture aligned with company strategy.Facilitate promotional events and provide daily sales training and product education, ensuring consistent and strategic selling to maximize results and uphold company standards.Utilize analytics and insights to create targeted selling development plans for retail sales associates, providing relevant insights on offers, assortment, and selling processes.Ensure consistent store maintenance and adherence to standards throughout, optimizing assortment and maintaining a visible presence on the floor to drive business ethically.Cultivate a customer-centric culture within the store, emphasizing the importance of prioritizing customer satisfaction.Empower the team to address customer issues promptly and empathetically, ensuring efficient resolution.Track and analyze customer feedback to identify areas for improvement and enhance the overall customer experience.Serve as a role model of Ashley's culture and vision, embodying the company's values and principles in all interactions.Manage customer engagement throughout the entire lifecycle, fostering strong relationships and maximizing customer satisfaction at every touchpoint.Complete any additional tasks as assigned by management.What You BringAssociate degree in Business Administration or related field or equivalent work experience required2 years experience in retail sales, requiredSupervisory / Management experience, requiredStrong business knowledge with basic financial acumenFlexible and willing to work extended hours when necessaryAbility to work weekends and holidaysExcellent interpersonal skillsExcellent verbal and written communication skillsEffective time management and organizational skillsAnalytical and problem-solving skillsProficient mobile & computer skills, including experience with Microsoft Office Suite, internetWhats In It for YouWhen you join us, you are eligible to participate in our comprehensive benefits programs, which include : Health, dental benefits, and vision insuranceEmployee Discount from 10% - 30%Life / Disability InsuranceFlex Spending Account401KPaid Time Off & HolidaysPaid BirthdayLearn more about who we are and the causes we support hereApply now and find your home at Ashley!RequiredPreferredJob IndustriesOther