Banquet Captain / Event Manager

Job Description

828 Venue Management Company is the nation’s fastest growing network of inspiring event venues with unique concepts that attract events of all types. INDUSTRY, 828'S first Indiana venue in downtown Indianapolis, launched in 2018. 828 has eight locations in seven different states nationwide. As a company we enjoy a dynamic and exciting work environment, continued learning and development, along with the confidence that comes from working for a company with a reputation for exceptional service. We embody a culture that celebrates community and stands for equality and inclusivity day in and day out. If you are motivated, with a passion to celebrate and help others, 828 may be your perfect match.

Playing a vital role in the 828 family, the Beverage & Event Manager position is responsible for overseeing all aspects of the venue’s beverage service from beverage proposal to event day. The position is also responsible for event day management from event start through strike. These responsibilities can include, but are not limited to, facilities maintenance on event day, management of in-house products and services, inventory, staff & vendor management, and execution of the venue Beverage packages. This role will act as the liaison between venue level bar staff and Client Concierge to ensure venue Beverage packages and service workflows are operating efficiently.

This position is fast-paced and provides tremendous opportunity for learning and development within the events industry. The Beverage & Event Manager will be an integral part of an ambitious team, balanced with the freedom to work independently. Effective communication in both written and verbal form is essential in this position. Being detail oriented while having a strong organizational background and comfortability with technology will ensure success in prioritizing and meeting deadlines.

ESSENTIAL DUTIES & RESPONSIBILITIES

BEVERAGE MANAGEMENT :

• Meet with venue clients to present beverage package offerings
• Create and manage beverage proposals within pricing guidelines
• Upsell additional beverage services to enhance client experience
• Work directly with clients to address beverage related questions or concerns
• Set-up and manage local distributor and vendor accounts, and communicate accounting details to the Director of Finance & Senior Beverage Manager
• Manage beverage inventory, including ordering and receiving, of supplies, tools, product and consumables
• Manage client glassware rental orders; adjust directly with vendor based on event details
• Track beverage profitability
• Hire, train, and manage Bartender roles
• Review and approve hours worked by part-time beverage staff
• Remain knowledgeable of industry trends, local liquor and labor laws, and competition
• Oversee all aspects of venue’s Beverage Service on event day, including managing and setting up applicable venue bar equipment for events
• Be present on-site day of event through to load-out
• Maintain quality control throughout service by managing timeline and bar staff
• Check-in, manage, and check-out venue bar staff onsite, including hosting pre-shift meeting with bar staff
• Efficiently and precisely mix and serve all alcoholic and non-alcoholic beverages at fast-paced and high-volume events
• Ensure venue bar equipment and storage cleanliness prior to and post events
• Manage appropriate event forms (i.e. non-profit daily licensing, vendor receipts, etc.) and employee documents (i.e. alcohol certifications)
• Create and finalize detailed event specific BEOs
• Complete ad hoc requests from Client Concierge, Venue Manager, Corporate, and / or Leadership surrounding administrative, marketing and property needs

EVENT DAY MANAGEMENT :

SKILLS & REQUIREMENTS :

COMPENSATION :

At 828, we are committed to unlocking unique and memorable experiences for ALL. We are proud to be an equal employment opportunity employer and are committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.