Communications Manager

A company is looking for a Communications Manager to join their clinical outreach team.

Key Responsibilities

Lead and manage omnichannel communications for member and provider audiences across various channels

Oversee daily monitoring, quality checks, and issue resolution to ensure accuracy and compliance

Manage deployment of client-driven and regulatory updates, ensuring timelines and compliance requirements are met

Required Qualifications

5+ years of experience in omnichannel communication operations or related project management

3+ years of experience in healthcare, PBM, or other regulated industries

Strong experience with print communications and production workflows

Hands-on experience with digital communication channels (email, SMS, automated voice, etc.)

Proven ability to manage multiple complex projects simultaneously