Parts Manager

Job Description

Job Description

Parts Manager

Southeastern Equipment Company

Full-Time Exempt

Location : Fort Wayne, Indiana

Industry : Construction Equipment

About Us

Southeastern Equipment is a leading solutions provider in the construction and related industries. Our mission is simple : to help our customers win.

We value Hustle, Thoughtfulness, Passion, and Customer Focus , and we're looking for a Parts Manager who embodies these values.

Job Summary

We are seeking an experienced Parts Manager to lead our parts department. In this role, you will oversee inventory, support customers, collaborate with vendors, and guide a team of parts associates. Your leadership will be key to maintaining a high-performing, customer-focused, and profitable department.

Key Responsibilities Leadership & Operations

Lead, train, and support a team of parts associates.

Ensure compliance with company policies, safety programs, and procedures.

Manage scheduling, timekeeping, and HR-related needs.

Coordinate with other departments and branches to support customer needs.

Conduct regular team meetings and follow EOS practices (where applicable).

Customer Service

Assist customers in person and over the phone with parts inquiries.

Provide accurate product recommendations and equipment knowledge.

Process customer orders promptly and accurately.

Parts Ordering & Vendor Coordination

Order parts from vendors and track delivery timelines.

Verify incoming orders and resolve discrepancies.

Research alternative suppliers and source hard-to-find parts.

Ensure purchase order and invoice accuracy.

Inventory Management

Maintain correct stocking levels to support fill rate and inventory goals.

Receive, organize, and document incoming shipments.

Maintain accurate inventory records and assist with annual audits.

Documentation & Reporting

Maintain organized records for transactions, invoices, and receipts.

Prepare reports on parts sales, inventory turnover, and other performance metrics.

Qualifications

2+ years of parts management experience required

High school diploma or equivalent (technical training preferred)

Experience in construction equipment parts strongly preferred

Strong organizational, multitasking, and communication skills

Proficient with inventory management systems and Microsoft Office

Typing speed of 30 WPM

Ability to lift up to 50 lbs regularly and over 100 lbs with tools as needed

Valid driver's license; willingness to become forklift certified

Professional and customer-focused demeanor

Physical Requirements

Frequent standing, handling, and lifting

Occasional climbing, kneeling, or stooping

Visual requirements include close, distance, and color vision

Why Join Us?

Work with a respected leader in the construction equipment industry

Supportive team culture that values initiative and customer service

Opportunity to grow, lead, and make an impact