Medical Receptionist - Pediatric Clinic

Medical Receptionist

MultiCare Mary Bridge Children's Hospital is the state-designated Level II Pediatric Trauma Center and the only pediatric hospital in Washington's South Sound Region dedicated to a comprehensive network of health services for children and adolescents. Our vision is to be the highest quality and safest place for children to receive care, where every child has a medical home and is supported by nationally recognized services and experience. Mary Bridge Children's multi-disciplinary approach to care includes pediatric experts for emergency services, inpatient care, and outpatient specialty clinics, all specializing in kids and their unique needs. We're continually recognized as a 'Top Children's Hospital' by The Leapfrog Group, an independent hospital rating organization. FTE : 1.0, Shift : Day, Schedule : Clinic Hours

This Medical Receptionist will support our Mary Bridge Children's Pediatrics Primary Care Clinic in Auburn. Clinic operating hours : Monday - Wednesday : 7am - 7pm Thursday : 8am - 7pm Friday : 8am - 5pm Saturday : 9am - 1pm

Position Summary

The Medical Receptionist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all aspects of front office duties assigned by a clinic. Duties include variations of, receptionist duties-greeting patients, answering phones and directing calls, assisting patients / families; scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation / balancing, operating several types of basic office equipment, etc. This is an intermediate level position requiring excellent customer service skills. It is highly visible, requiring discretion, good judgment, a pleasant and professional manner and articulate phone voice. Internal and external contacts include patients, families, co-workers, physicians and the general public.

Requirements

Post high school office procedures preferred Minimum one (1) year of clerical and / or receptionist experience; or six (6) months in a medical setting Customer service experience Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experience

Why Mary Bridge Children's?

Mission-driven : Partnering for healing and a healthy future for the patients and communities we serve Award-winning : Named 'Top Children's Hospital' for five years by the Leapfrog Group; physicians consistently named on 'Top Doctors' lists by Seattle Magazine, Seattle Met and the Tacoma News Tribune Growing : New pediatric hospital facility and medical office building opening in 2026 Leading research : MultiCare Institute for Research & Innovation partners with our pediatric providers, offering ground-breaking research and clinical trials Employee-centric : MultiCare is consistently ranked among 'America's Best Employers by State' by Forbes Lifestyle : Live and work in the Pacific Northwest surrounded by breathtaking mountain, forest and water views

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $21.47 - $30.89 USD. However, pay is influenced by factors specific to applicants, including but not limited to : skill set, level of experience, and certification(s) and / or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.