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Training Manager

Training Manager

Bowlero CorporationScottsdale, AZ, US
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Training Manager

Location : West Coast, USA | This person should be located near one of our locations for in-person collaboration as needed.

Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team.

We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellenceperforming our best to bring world-class entertainment to our guests.

We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that's you?

We're a billion-dollar company with the soul of a start-up, which means we're a tight-knit team that moves quickly. Each day brings something new and unexpectedand this is where we thrive. We dream big and so should you. If you're ready to collaborate, innovate, own your projects, and think outside the lanes, then it's time for us to talk.

The Training Manager is responsible for designing, developing, and delivering in-person and virtual training programs that enhance associate performance and organizational capability. This role works closely with the Training Department and department leaders to ensure training content aligns with current company policies and procedures, driving engagement, retention, and effectiveness across all training efforts.

Key responsibilities include, but are not limited to :

Leadership & Strategy

  • Design, execute, and manage a variety of training initiatives, including onboarding, e-learning, and instructor-led programs.
  • Assess training impact by gathering feedback and evaluating employee performance.
  • Recommend and implement improvements to increase training effectiveness.
  • Serve as a subject matter expert (SME) for all operational company processes.

Operations & Execution

  • Facilitate in-person and virtual classes, seminars, onboarding, and working sessions.
  • Confer with department leaders to understand training needs related to changes in policies, procedures, technologies, and regulations.
  • Track and create reports on training outcomes and maintain training records.
  • Complete administrative tasks in accordance with internal deadlines.
  • Manage logistics, time, budget, and resources to ensure successful training delivery.

    • Training & Development

  • Develop and maintain classroom handouts, instructional materials, and manuals.
  • Help foster an environment conducive to learning and retention.
  • Evaluate training programs periodically and adjust strategies as needed.
  • Support the maintenance of standards for Core Training locations.

    • Qualifications

  • Background in training and / or operations
  • Strong communication, presentation, and interpersonal skills
  • High integrity with strong analytical and critical thinking skills
  • Proficiency in Outlook, Word, Excel, PowerPoint, and Microsoft Teams
  • Demonstrated leadership and ability to develop others

    • Education and Experience Required :

  • High school diploma or equivalent
  • Minimum of 2 years of experience in corporate training, learning & development, or operations with a strong training component
  • Proven experience facilitating both virtual and in-person training sessions
  • Experience designing or maintaining instructional content, materials, or e-learning tools
  • Familiarity with learning management systems (LMS) and training tracking tools
  • Ability to analyze training effectiveness and implement improvements based on feedback and performance data

    • Preferred :

  • Experience developing and facilitating training in a corporate or hospitality environment

    • Work Environment / Physical Demands : General office environment where you will walk, bend, and stand for periods of time. Extended workdays, weekends, and holidays may be required to support business needs.

    Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.

    The approximate pay rate for this position is $70,000-80,000 annually. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.

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    Training Manager • Scottsdale, AZ, US