Member Service Representative

Member Service Representative

Communication Federal Credit Union has proudly served its members for over 80 years and was ranked the #1 Credit Union in Oklahoma by Forbes for 2020-2021. We are committed to our local communities, providing financial education, and supporting local organizations.

We are passionate about the credit union philosophy of "People Helping People" and empower our team members to deliver on that promise. Working at CFCU means working alongside a diverse group of financial professionals to create exceptional member experiences. Our culture encourages trust, collaboration, and communication enabling each of our employees to have a meaningful impact on our organization and in the communities we serve.

As a Member Service Representative, you will deliver exceptional member experiences by providing prompt, efficient and courteous member service and process accurate teller transactions. You will cross-sell credit union products and services in alignment with members' financial needs and the strategic goals of the credit union. The MSR also serves as a front-line contact for most member dealings at the credit union.

Who You Are :

• A good listener with a strong desire to help people.
• A collaborative individual with excellent intrapersonal and communication skills.
• Able to process transactions and requests accurately.
• Able to handle multiple tasks in a fast-paced environment.
• Take initiative to accomplish tasks and embrace new opportunities.
• Able to handle confidential information.

What You'll Do :

Education and Qualifications :

Communication Federal Credit Union is an equal opportunity employer. We value and strive to provide a diverse workplace free of discrimination. We do not engage in unlawful employment based on gender, gender identity, race, sex, sexual orientation, age, disability, religion, or national origin. We make every effort to provide an environment where every employee feels respected and valued.