Express Lane Service Advisor

Express Lane Service Advisor

Chrysler Jeep Dodge Ram Dealership

Now Hiring : Masters of Multitasking & Customer-Charm Wizards

About the Role

Do you thrive in fast-paced environments Do you enjoy the smell of motor oil in the morning Do you have the rare ability to smile while explaining why a customer really does need that air filter. If so welcome to the Express Lane the pit stop where routine maintenance meets controlled chaos.

Were looking for a Service Advisor who can keep things moving smoothly keep customers happy and avoid being run over by overly-enthusiastic drivers entering the lane.

What Youll Do

Greet customers with the confidence of someone who knows exactly where the air filter lives

Decode vague customer descriptions like Its making a thingy noise

Write repair orders with accuracy speed

Communicate with technicians without yelling

Up-sell maintenance services politely not like a used-car infomercial

Keep customers updated so they dont peek around corners

Maintain an above-average caffeine level to survive the morning rush

Qualifications

Previous service advisor experience is great but if youve survived retail fast food or toddlersyoure halfway there

Excellent communication skills

Ability to multitask while remaining calm and pretending youre not multitasking

Basic understanding of vehicle maintenance

Computer skillsyes clicking really fast counts

Valid drivers license and the ability to park straighter than most customers

What We Offer

Competitive pay bonuses for being awesome

Health dental and vision (we care about your well-being

Paid time off for when you need a break from oil changes and humanity

Employee discounts on parts service and maybe even that Jeep youve been eyeballing

A team that supports you laughs with you and occasionally steals your pens

Schedule

Full-time weekends will be required

A fast-paced Express Lane environment where time moves 2x faster than normal

Required Experience :

Unclear Seniority

Key Skills

Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service

Employment Type : Full-Time

Experience : years

Vacancy : 1