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Automotive Service Advisor / Writer

Automotive Service Advisor / Writer

RGV Tire ProsMcAllen, TX, US
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Job Description

Job Description

Benefits :

  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Opportunity for advancement
  • Training & development

Company Overview

At Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company.

Benefits and Perks

  • Excellent Training and Development
  • Competitive Compensation
  • Friendly Work Environment
  • Top Tier Benefits

    • Job Summary

    Advise and consult customers on vehicle service needs. Create repair orders for customers and communicate with the service department.

    Great growth and career opportunities.

    Responsibilities

  • Promptly meets and greets customers
  • Determines the nature of customer problems; May make road test or visually inspect the vehicle
  • Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold
  • Obtains customer approval for service before delivering order to service personnel
  • Reviews completed repairs or services performed with customers and collects payment
  • Maintains cleanliness of showroom and re-stocks display as needed
  • Performs daily cash / sales procedures at close of business day
  • Complies with Company Quality Control Program, Company Safety Policy, OSHA and EPA regulations

    • Desired Qualifications

  • High School graduate or comparable vocational training
  • Knowledge of computerized sales and marketing software
  • Knowledge of auto / truck tire, lubrication and maintenance issues
  • Experience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions
  • Preferred Experience :

    • 2+ years experience in a retail environment, preferably auto / truck tire, lubrication and maintenance

  • 3+ years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment
  • Experience as a vehicle mechanic or lubrication technician
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    Automotive Service Advisorwriter • McAllen, TX, US