Field Supervisor

Job Title

Compensation : $24.00 - $27.00 / Hourly

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicants education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program.

Benefits : ABM offers a comprehensive benefits package. For information about ABM's benefits, please visit ABM Employee Benefits.

Position Summary

Field Supervisors are responsible for the direct oversight of employees of a designated account and / or on a designated shift. To include ensuring that productivity levels and customer service requirements are being met. This is a standing post & driving post, with constantly patrolling of the Terminal, Ramp, Cargo Area.

Specific Duties / Essential Job Functions :

• Provide technical guidance, interpret policies and procedures, and assist front-line employees in performing functional tasks.
• Ensure that shift schedules are complete (days off, vacations, etc.) a week in advance.
• Work with leadership to ensure all callouts are covered.
• Accommodate increased / decreased client staffing requests.
• Manage the No-Fault Attendance Policy.
• Represent ABM by participating in client briefings and communicating with client representatives on a frequent basis regarding operations.
• Manage daily employee lunches and breaks.
• Maintain daily shift report for managers.
• Perform basic administrative, payroll and attendance functions (as required).
• Maintain communication with account managers to monitor and maintain optimum staffing levels.
• Effectively coach, counsel, and discipline employees.
• Conduct safety and quality audits.
• Work with safety quality manager to ensure the safety, security, and quality of the operation.
• Ensure front-line employee compliance with all safety, security, compliance and quality standards and procedures established by the company, clients, and regulatory authorities.
• Establish and maintain effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.
• Comply with all safety, security, compliance and quality standards and procedures established by the company, clients, and regulatory authorities.
• Miscellaneous duties as assigned.

Physical Demands

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment characteristics described herein are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specific Job Knowledge, Skill, and Ability

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements described herein are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Language Skills

Ability to communicate effectively in the English language. Ability to read and interpret documents such as safety rules, operating and procedure manuals, and employee handbooks. Ability to effectively present information and respond to questions from managers, clients, customers, and the public. Must also possess and utilize effective listening skills.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

General Company Requirements

Employee must comply with the Company's uniform and grooming standards and must always wear his or her SIDA badge / Airport ID. Employee must comply with all guidelines and policies set forth in the ABM Team Member National Handbook & the New York Supplemental Handbook.

License / Certificates

Valid 8 hours annual in-service training certificate 16 hours OJT certificate Valid State Driver License

Experience

Three years of supervisor experience preferred.

Overall

Must be 21 years of age or older. Must have a valid drivers license. Must submit to and pass a drug screen. Must meet all requirements to receive required airport SIDA badge and customs seal (if applicable).

ABM is proud to be an equal opportunity employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.