Senior Manager - Credit and Collections

Senior Manager - Credit and Collections

Essential functions and responsibilities :

The Sr. Manager Credit and Collections will oversee the credit management process, manage the Accounts Receivable portfolio (~$100M), and ensure timely collections to optimize cash flow. The responsibilities include assessing credit risk, executing a comprehensive, proactive customer onboarding and communication strategy to maximize payment within terms, implementing and managing collection strategies (including coordination of legal and third-party collection partners), forecasting collections, fostering strong customer relationships and continuous process improvements. This role manages a team of 3-5 collections specialists.

This is a high-profile and high-impact role reporting directly to the Company's CFO. The role involves significant and regular interaction with Sr. executives as well as sales and client management leaders.

Must be able to work in a fast-paced, high volume, unstructured environment with tight deadlines and constantly changing priorities. This is a support role with a direct impact on revenue generation and with that requires rapid responsiveness. The role may require late night / weekend work on some occasions. Requires regular communication / availability after normal business hours (text, email, Teams etc). Requires a self-starter, independent thinker with a high level of curiosity. Some infrequent travel may be required.

Credit Check Management

• Establish credit policies and procedures.
• Ensure that credit checks are conducted in compliance with the approved credit policies and procedures.
• Collaborate closely with sales teams to align credit decisions.
• Proactively report any potential customer credit issues to effectively minimize and mitigate risk including recommendations on discontinuing services
• Develop and implement new strategies and reporting methods to further enhance the credit management process.

Collection Management

People Management

On your first day, we'll expect that you have the following :

Location and Compensation

This is an in-office role (Phoenix AZ or Omaha NE) but with some flexibility for occasional remote work

$100,000 - $125,000 plus bonus

Just a few of the benefits you receive when working with Fortis :